---
title: "Emergency call out and repair of Commercial and Domestic Appliances"
ocid: "ocds-h6vhtk-05292c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05292c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05292c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05292c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ORBIT GROUP LIMITED"
published: "2026-06-05"
---

# Emergency call out and repair of Commercial and Domestic Appliances

Buyer: ORBIT GROUP LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05292c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05292c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05292c.json)

## Summary

The procurement process for "Emergency call out and repair of Commercial and Domestic Appliances" was undertaken by Orbit Group Limited, a sub-central government public authority based in Coventry, United Kingdom. This procurement falls under the services category, with a focus on repair and maintenance services. The contract covers all Orbit locations in the Midlands, East, and South of England, with the main procurement method involving limited competition, excluding above-threshold procedures. The contract was awarded to First Choice Marshalls Ltd after the original supplier, Multi Brand Services Limited, ceased operations. The award stage concluded on 5 June 2026, with the contract active from 28 April 2026 to 9 April 2027, with a gross value of £120,000 GBP.

This tender presents compelling opportunities for businesses specialising in appliance repair and maintenance, especially those capable of servicing both commercial and domestic units. As the contract does not involve fixed volumes or expenditures, companies able to provide flexible, ad-hoc services could greatly benefit and grow by securing additional work as needed across various locations. Small and medium-sized enterprises (SMEs) with expertise in quick response and accurate fulfilment of repair services are well-suited to compete, with potential additional value being provided by suppliers offering comprehensive coverage in the described regions of the UK.

## Notice

Emergency call out and repair of Commercial and Domestic Appliances to all Orbit locations within the Midlands, East and South of England Please Note: This contract was previously awarded to Multi brand Services Limited who have since ceased trading. On grounds of urgency we have awarded this contract to their appointed subcontractor for continuity of service

### Planning Information

Orbit Group Ltd wish to conclude preliminary market engagement in relation to a requirement for a repairs contract for its domestic and commercial appliances, within its housing portfolio at locations it has within the Midlands and South of England.
The intention of the engagement is for Orbit to understand:
1) the level of supplier interest to participate in a potential procurement for the contract.
2) suppliers’ ability in the market to meet all of the potential requirement as currently specified (please see outline specification provided).
3) the most suitable potential procurement route to award the new contract.
Where a supplier is interested in participating in any procurement for the contract and have the capability to fulfil the outline specification provided, we would ask them to complete the response document , via the e-tendering site details provided within the notice.
Further information and response document can be found here:
https://procontract.due-north.com/Supplier/Advert/View?advertId=d479d3a5-9f3c-f011-8136-005056b64545&fromProjectDashboard=False&fromRfxSummary=False&selectWorkgroup=False&fromAdvertEvent=False&fromActivityDashboard=False
If a supplier wishes to seek any clarification on the outline specification, these should be submitted via the e-tendering site.
Please note: Orbit does not commit to any particular procurement route/procedure or timescales for any subsequent procurement. If Orbit publishes a subsequent tender notice for the contract, we will also out of courtesy notify any suppliers who submitted a response to this notice.
Interested suppliers are required to visit the project on Procontract to complete the response document to advise Orbit of their interest in this upcoming procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/053136-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 11 Jun 2025 |
| Award date | 30 Dec 2025 |
| Contract period | 27 Apr 2026 - 9 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORBIT GROUP LIMITED |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV3 2SU |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wyken |
| Westminster constituency | Coventry East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | FIRST CHOICE MARSHALLS LTD T/A FCM; MULTI BRAND SERVICES |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 5 Jun 2026 at 08:38 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/053136-2026
- 16 Jan 2026 at 11:55 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/003832-2026
- 29 May 2025 at 15:39 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/028593-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/053136-2026
  5th June 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/003832-2026
  16th January 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/028593-2025
  29th May 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://multibrand.co.uk
- https://procontract.due-north.com/Supplier/Advert/View?advertId=d479d3a5-9f3c-f011-8136-005056b64545&fromProjectDashboard=False&fromRfxSummary=False&selectWorkgroup=False&fromAdvertEvent=False&fromActivityDashboard=False
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.orbit.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05292c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05292c.json.