---
title: "Telephony Analogue Lines/PSTN and Call Charges - S485925"
ocid: "ocds-h6vhtk-05294e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05294e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05294e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05294e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2025-05-30"
---

# Telephony Analogue Lines/PSTN and Call Charges - S485925

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05294e

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## Summary

Norfolk County Council has completed the procurement process for the contract titled "Telephony Analogue Lines/PSTN and Call Charges - S485925," focusing on the telecommunications equipment and supplies industry category. The procurement, which was initiated as a tender, is located in Norwich, United Kingdom. The procurement stage has concluded with the award date being 30th May 2025. The contract period spans from 18th March 2025 to 31st March 2026. Trustmarque Solutions Limited, based in York, has been awarded the contract, with its main category in goods. The process followed a procurement method listed as "Below threshold - unknown," indicating a more streamlined procurement path for lower-value contracts.

This tender presents a significant business opportunity for companies specialising in telecommunications, specifically those offering analogue and PSTN telephony solutions. Large-scale businesses with the capacity to deliver high-quality telecommunications equipment and manage call charges would find this tender well-suited to their operations. Moreover, businesses looking to expand into serving public authorities such as Norfolk County Council could benefit from this contract by enhancing their portfolio with a government client, potentially leading to further opportunities in the public sector.

## Notice

It concerns telephony analogue lines, PSTN and call charges initially purchased as part of a larger contract with Updata. The actual provider for the products was Trustmarque. During the contract, Updata was purchased by Capita and Trustmarque who were own by Capita are now independent of it.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028646-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Mar 2025 |
| Contract period | 18 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £64,035 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 30 May 2025 at 08:27 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/028646-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/028646-2025
  30th May 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05294e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05294e.json.