---
title: "PROC3 25-19 Sophos Remote Support"
ocid: "ocds-h6vhtk-052a69"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052a69"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-052a69.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-052a69.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EREWASH BOROUGH COUNCIL"
published: "2025-06-02"
---

# PROC3 25-19 Sophos Remote Support

Buyer: EREWASH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-052a69

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052a69)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-052a69.json)

## Summary

Erewash Borough Council, acting as the contracting authority, has completed a procurement process for "Sophos Remote Support", which involves the extension of an existing contract. The contract pertains to the services industry, specifically focusing on computer-related services and software packages. Based in Ilkeston, United Kingdom, the Council executed this procurement through a direct method, classified as below threshold and without competition, due to a special regime provision known as "lightTouch". The contract, valued at £94,545.60 gross, was awarded to Phoenix Software Limited and spans from 1st April 2025 to 31st March 2028, with the signing occurring on 20th March 2025.

This tender presents substantial opportunities for businesses specialising in networking software, database systems, miscellaneous software packages, and computer-related services. It is particularly advantageous for established companies with a strong presence in software development and support services. Firms capable of delivering high-quality remote support services aligned with Sophos's offerings are well-positioned to benefit. As Phoenix Software Limited—a large-scale firm—has secured the contract, competitors with similar capabilities and resources may consider positioning themselves for future procurement opportunities with Erewash Borough Council or similar public authorities.

## Notice

Sophos Remote Support and extension of existing contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029056-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £78,788 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EREWASH BOROUGH COUNCIL |
| Locality | ILKESTON |
| Post town | Derby |
| Postcode | DE7 5RP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Erewash |
| Electoral ward | Little Hallam |
| Westminster constituency | Erewash |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48200000 - Networking, Internet and intranet software package
- 48600000 - Database and operating software package
- 48900000 - Miscellaneous software package and computer systems
- 72500000 - Computer-related services

## Release History

- 2 Jun 2025 at 09:56 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/029056-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/029056-2025
  2nd June 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.phoenixs.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052a69. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-052a69.json.
