---
title: "COV - Housing Related Support Services (2026)"
ocid: "ocds-h6vhtk-052b74"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052b74"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-052b74.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-052b74.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "COVENTRY CITY COUNCIL"
published: "2026-03-25"
---

# COV - Housing Related Support Services (2026)

Buyer: COVENTRY CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-052b74

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## Summary

Coventry City Council is currently overseeing the procurement of housing-related support services titled "COV - Housing Related Support Services (2026)." The contract involves multiple awards divided into various Lots, aimed at supporting specific groups such as families, singles, individuals with complex needs, under 25s, and women. The procurement, executed using an open procedure, is in the award stage with key suppliers such as DNUPeople Potential Possibilities, Salvation Army Housing Association, St Basils, and Turnaround West Midlands Community Interest Company contributing to different Lots. The procurement process focuses on the region of Coventry, UK (UKG33), with contracts commencing on 1st April 2026 until 31st March 2028, and includes options for renewal extending to 2032.

This procurement creates ample opportunities for service providers specialising in housing support, social work, and associated services. Businesses involved in providing accommodation with support services, particularly those focusing on homelessness prevention, complex needs management, and dedicated services for women and young people, are well-suited to participate. The framework agreements allow for a competitive environment and continuous service offering, which can foster long-term collaborations and expand business portfolios in the public service sector. The focus on flexibility in service delivery, as well as aiming to address specific community needs and homelessness challenges in Coventry, provides scope for innovative business solutions that align with the city's Homeless and Rough Sleeping Strategy.

## Notice

Coventry City Council ("the Council") are seeing a sharp increase in people approaching the statutory homeless service (a 36% increase in approaches from 22/23 to 23/24). This increase in footfall has resulted in a significant increase in the number of households in temporary accommodation. Our Supported Temporary Accommodation (STA) provision is provided by the Council for single people and in order to receive enhanced housing benefit rates, housing related support must be provided. As part of the Council's Medium Term Financial Strategy savings, we will be expanding the portfolio over the next 12 months to cater for the demand and deliver savings. Commissioned support will need to be delivered into the provision, and this commissioning round will factor this in. Coventry's latest homeless review (2024) identified a number of key challenges and factors that impact homelessness in the city. * Affordability: The cost of housing, whether through buying or renting, is rising faster than household incomes, creating a disparity and the Local Housing Allowance (LHA) rates have struggled to keep pace with the rising rents. * Health and homelessness: it is well evidenced that people who are homeless experience worse health outcomes than the rest of the population, this includes both physical health as well as mental health and medical interventions and support for the use of substances. * Domestic abuse: Domestic abuse is a key factor in terms of homelessness within Coventry. * Increased demand: There has been a year-on-year increase in demand for support in regard to homelessness in the city particularly from young people, single adults, and single parents with dependent children. * Homelessness Prevention: Early advice and intervention is key in preventing homelessness and our data tells us that households have better outcomes when they approach the service as early as possible. * Temporary accommodation: The increased demand for temporary accommodation and length of stay, against the availability of permanent accommodation suggests that the number of households accommodated in temporary accommodation will continue to rise if the supply of affordable housing does not increase. * Private Rented Sector (PRS) accommodation: PRS accommodation possesses two distinct challenges for homelessness services. Ending of a PRS tenancy is a key reason for the loss of the last settled accommodation and affordability in terms of moving households on from temporary accommodation. * Supply: The housing needs in terms of the number of households on the housing list in the city outpaces the availability of social rented housing, highlighting the gap in supply and demand. * Duty to refer: Although the duty to refer numbers have increased there are still key services who are not maximising the opportunity to prevent homelessness by using the duty to refer. * Support needs: The primary support need for those approaching the homelessness service is in relation to Mental Health closely followed by physical health, substance misuse, and domestic abuse. * Rough sleeping: The number of individuals found rough sleeping is on an upward trend, with a notable increase in non-nationals being found. The new provision will support the delivery of the Homeless and Rough Sleeping Strategy. The key aim is to ensure that the newly commissioned services are not only focussed on the delivery of services to households who are in a crisis, but that prevention work is fundamental in the delivery of these services. We are proposing that there will be 5 commissioned Lots to deliver housing related support services and specialist accommodation and that, within these, there are some specific Lots that address and support the aspirations within the Homeless and Rough Sleeping Strategy and for specific groups at risk of homelessness.

### Lot Information

Temporary Accommodation Support

Target Groups: Families and singles Specification: Support can be flexed across the two cohorts to reflect fluctuating demand. Minimum Support: 150 singles, 100 families Support Hours: 750 hours

Renewal: Two (2) * two (2) year periods ending 31 March 2030 and 31 March 2032 respectively.

Complex Needs Provision (Over 25)

Target Group: Individuals over 25 with complex needs, including ex-offenders Services Provided: * Prevention, crisis, and sustainment support * Complex Needs Hub providing Information, Advice, and Guidance (IAG) on homelessness and tenancy sustainment * Outreach support for newly settled individuals * 100 units of accommodation * SWEP management response * Emergency off-the-street accommodation for rough sleepers

Renewal: Two (2) * two (2) year periods ending 31 March 2030 and 31 March 2032 respectively.

Under 25s Provision

Target Group: Individuals under 25 Services Provided: * Prevention, crisis, and sustainment support * Under 25s Hub providing IAG on homelessness and tenancy sustainment * Outreach support as part of a prevention offers and for newly settled individuals * 50 units of accommodation for those under 25 (funded via housing benefit)

Renewal: Two (2) * two (2) year periods ending 31 March 2030 and 31 March 2032 respectively.

Families Provision

Target Group: Families Services Provided: * Prevention and sustainment support * Hub provision providing prevention and tenancy sustainment support * Outreach support as part of a prevention offer and for newly settled families

Renewal: Two (2) * two (2) year periods ending 31 March 2030 and 31 March 2032 respectively.

Women Provision

Target Group: Women Services Provided: * Prevention, crisis, and sustainment support * 20-25 units of accommodation (funded via Housing Benefit) * Outreach support as part of a prevention offer and for newly settled women

Renewal: Two (2) * two (2) year periods ending 31 March 2030 and 31 March 2032 respectively.

### Planning Information

Market Engagement Event
Agenda: 
*Background and contexts 
*Rational for contract make up 
*Contract overview 
*Considerations ( insurance etc )
*Questions 
Venue: ACC, 7Lamb street , Coventry
Date: 17th June 2025
Time: 10am -12 pm (please arrive 15 minutes before for sign in)
Maximum of two attendees per organisation
If you would like to attend this event, please email Sophie Hall (Housing and Homelessness Commissioning and Partnerships Lead) on sophie.hall@coventry.gov.uk by the 11th June 2025 confirming the following details of your organisation's attendees
*Name of organisation
*Name of attendees and their position within the organisation
*Attendees email address
*Attendees phone number 
Please note no refreshments will be provided and parking on site is not available.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027226-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2026 |
| Submission deadline | 19 Sep 2025 |
| Future notice date | 31 Jul 2025 |
| Award date | 28 Nov 2025 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,760,000 |
| Lots value | £14,760,000 |
| Awards value | £13,380,000 |
| Contracts value | £13,380,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY CITY COUNCIL |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 5RR |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG33 Coventry |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | DNUPEOPLE POTENTIAL POSSIBILITIES; SALVATION ARMY HOUSING ASSOCIATION; ST BASILS; TURNAROUND WEST MIDLANDS COMMUNITY INTEREST |

## CPV Codes

### Divisions

- 70 - Real estate services
- 85 - Health and social work services

### Codes

- 70333000 - Housing services
- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85311000 - Social work services with accommodation

## Release History

- 25 Mar 2026 at 11:16 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/027226-2026
- 28 Nov 2025 at 10:03 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/077958-2025
- 11 Aug 2025 at 11:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/047595-2025
- 3 Jun 2025 at 11:56 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/029482-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/027226-2026
  25th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/077958-2025
  28th November 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/047595-2025
  11th August 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/029482-2025
  3rd June 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13975
  Redacted contract

## Notice URLs

- http://Www.claremomtliving.org
- http://turnaroundwestmidlands.co.uk
- http://www.citizensadvicemidmercia.org.uk/
- http://www.csw-jets.co.uk
- http://www.gainhealthcare.co.uk
- http://www.p3charity.org
- http://www.salvationarmy.org.uk
- http://www.springhousing.org.uk
- http://www.stbasils.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052b74. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-052b74.json.