---
title: "The Servicing & Maintenance of Housing & Corporate Door Entry, Access Control and Auto Gates & Barriers"
ocid: "ocds-h6vhtk-052c76"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052c76"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-052c76.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-052c76.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HILLINGDON"
published: "2025-11-21"
---

# The Servicing & Maintenance of Housing & Corporate Door Entry, Access Control and Auto Gates & Barriers

Buyer: LONDON BOROUGH OF HILLINGDON  
Current stage: Award  
OCID: ocds-h6vhtk-052c76

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## Summary

The London Borough of Hillingdon has completed its procurement process for the servicing and maintenance of housing and corporate door entry, access control, and auto gates & barriers through an open procedure. The procurement, initiated on 21st November 2025, pertains to services that include repairs and maintenance across the council's housing stock and 200 corporate sites. The process has reached the contract award stage, with DSSL Group Limited selected as the supplier. The contract spans an initial three-year term beginning 30th November 2025, with a possible extension of two years, and the initial service elements include door entry, access control, and warden call systems, with additional service areas phased in by 1st September 2026. The procurement fell under the service category and was conducted with full compliance to UK legal standards.

This tender provides significant opportunities for SMEs within the service maintenance and repair industry, particularly those specialising in access control and automated system solutions. It is well-suited for experienced service providers who can offer 24/7 reactive maintenance services, ensuring compliance with safety standards. The award criteria were weighted equally between cost and quality, emphasising the need for economically viable yet high-quality service provision. Businesses capable of delivering first-time fix solutions and adhering to strict response times and compliance inspections stand to gain a stable revenue stream and the chance to foster long-term relationships with a major public sector entity.

## Notice

The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing, maintenance and repairs of the Pedestrian and Vehicle Door Entry, Access Control, Warden Call Systems, Automatic Doors, Gates & Barriers ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock of over 10,000 properties covering General Needs Housing, Sheltered Housing, Supported Housing and 200 Corporate sites. Elements of the contract include but not limited to the following: * Repairs of Housing Door Entry & Access Control Systems and associated works as detailed in the Asset Lists. * Service, Maintenance & Repairs of Corporate Access Control Systems and associated works as detailed in the Asset Lists. * Service, Maintenance & Repairs of Automatic Pedestrian & Vehicle Doors, Gates, Barriers, Bollards & Shutters as detailed in Asset lists. * Repairs, Servicing & Maintenance on all Assisted Living and Warden Call Systems. * Provide a Reactive Maintenance/Call out Service (365/24/7) covering the assets in question The contract will have a staggered approach to its implementation with the Door Entry & Access Control and Assisted Living & Warden Call element starting on 30th November 2025 and the Automatic Pedestrian & Vehicle Doors, Gates, Barriers, Bollards & Shutters being introduced on 1st September 2026. TUPE will apply across all aspects. The Contract will be for an initial term of three (3) years with an extendable option for a period of not more than two (2) years, giving a total of five (5) years (the Term).

### Lot Information

Lot 1

Renewal: Contract may be extended for a period of not more than Two (2) further years by agreement subject to the needs of the business.

### Planning Information

To participate in our Pre-Market Engagement exercise please email to the following:
mbreen@hillingdon.gov.uk
Please quote "Access Control - market engagement" in the email title.
(do not include any marking material)
You will then be sent a short market engagement questionnaire, please then complete and return this by the stated deadline in the questionnaire.
We would encourage all interested parties to register for free at https://supplierlive.proactisp2p.com/ where this opportunity will be advertised in due course.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/075986-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2025 |
| Submission deadline | 29 Jul 2025 |
| Future notice date | 30 Jun 2025 |
| Award date | 18 Sep 2025 |
| Contract period | 30 Nov 2025 - 29 Nov 2028 |
| Recurrence | 2028-06-30 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,800,000 |
| Lots value | £1,800,000 |
| Awards value | £831,000 |
| Contracts value | £831,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HILLINGDON |
| Locality | UXBRIDGE |
| Post town | Southall |
| Postcode | UB8 1UW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Hillingdon |
| Electoral ward | Uxbridge |
| Westminster constituency | Uxbridge and South Ruislip |
| Delivery location | TLI74 Harrow and Hillingdon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DSSL GROUP |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 50 - Repair and maintenance services
- 51 - Installation services (except software)

### Codes

- 44221310 - Access gates
- 44221400 - Shutters
- 50711000 - Repair and maintenance services of electrical building installations
- 51100000 - Installation services of electrical and mechanical equipment

## Release History

- 21 Nov 2025 at 12:03 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/075986-2025
- 1 Oct 2025 at 13:15 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/061365-2025
- 23 Jul 2025 at 14:21 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/042451-2025
- 30 Jun 2025 at 14:24 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036180-2025
- 4 Jun 2025 at 13:22 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/029905-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/075986-2025
  21st November 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/061365-2025
  1st October 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/042451-2025
  23rd July 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/036180-2025
  30th June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/029905-2025
  4th June 2025 - Preliminary market engagement notice on Find a Tender
- https://supplierlive.proactisp2p.com
  All tender documents will be made available via the tender portal: https://supplierlive.proactisp2p.com

## Notice URLs

- https://supplierlive.proactisp2p.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052c76. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-052c76.json.