---
title: "Telephony Managed Service Contract"
ocid: "ocds-h6vhtk-054312"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054312"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054312.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054312.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "MARITIME AND COASTGUARD AGENCY"
published: "2025-06-04"
---

# Telephony Managed Service Contract

Buyer: MARITIME AND COASTGUARD AGENCY  
Current stage: Planning  
OCID: ocds-h6vhtk-054312

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054312)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-054312.json)

## Summary

The Maritime and Coastguard Agency, a central public authority in the UK, has announced a procurement process for a "Telephony Managed Service Contract." This initiative focuses on enhancing the telephony capabilities that support both HM Coastguard, corporate users, and three contact centres. The project falls under the "IT services: consulting, software development, Internet and support" industry category and is located in Southampton, United Kingdom (Region UKJ32). Currently in the planning stage, the process is slated to progress with future notices expected by 30th September 2025. The contract is planned to commence on 1st October 2026, with an end date projected for 30th September 2029, and holds an estimated value of £2.4 million gross.

This tender offers substantial growth opportunities for businesses specialising in IT services and solutions, particularly those providing telephony and communication support. Given the emphasis on managed service provision for telephony systems, companies with expertise in these areas are well-positioned to compete. Additionally, the procurement process accommodates SMEs, making it an opportune prospect for small to medium-sized enterprises aiming to expand their portfolios by securing long-term government contracts. The substantial contract value and multi-year commitment present a significant opportunity for sustained business development.

## Notice

The telephony platform underpins the MCA's telephony capability as a whole directly provisioning HM Coastguard, corporate users and three contact centres.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030025-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | 30 Sep 2025 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Jun 2025 at 15:41 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/030025-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/030025-2025
  4th June 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054312. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054312.json.