---
title: "002333 - Contract for Key Holding and Out of Hours Alarm Response"
ocid: "ocds-h6vhtk-05439a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05439a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05439a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05439a.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DURHAM COUNTY COUNCIL"
published: "2025-06-05"
---

# 002333 - Contract for Key Holding and Out of Hours Alarm Response

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-05439a

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## Summary

Durham County Council is in the planning stage of a public procurement process titled "Contract for Key Holding and Out of Hours Alarm Response". This procurement falls under the services industry category, specifically focusing on security services, and is situated in the Durham region, UKC14. The Council plans to outsource part of its security provisions from its Repairs and Maintenance team to a third-party provider, aiming to commence this contract on 1st October 2025, with an end date of 30th September 2029. Noteworthy dates include the publication of tender documents anticipated in June/July 2025 and a future notice date of 1st July 2025. The estimated contract value is £600,000 gross.

This tender represents a significant opportunity for security service providers, especially those experienced in key holding and emergency response. Businesses capable of delivering efficient, reliable, and comprehensive security services could significantly benefit from this contract, as it involves managing a variety of public and commercial properties. Small to medium-sized enterprises with innovative approaches to security and capacity to handle diverse challenges will find this an appealing prospect. Furthermore, local businesses in the United Kingdom, particularly within the Northeast region, may have a logistical advantage due to proximity and familiarity with the area.

## Notice

Durham County Council (DCC) owns and operates a large and varied property portfolio consisting of a typical local government mixed estate of office, commercial and public buildings. DCC currently deliver their own out of hours response and key holding through their Repairs and Maintenance team. DCC is now looking to outsource part of these services to a third-party security provider. The Scope of Services includes key holding, out of hours first response for emergencies and incidents, attending alarm activations, making good/securing any damage where applicable and reporting.

### Planning Information

Soft Market Testing questionnaire was issued via the NEPO Portal for providers to submit feedback.
The key outcomes intended from this Market Consultation were to:
• Understand market knowledge, capability, capacity and maturity.
• Understand the level of interest in potentially providing such services to the Council.
• Understand the scale and scope of experience currently in the market.
• Gather views from the market on pricing indicators and possible income to the Council.
• Gather innovative ideas and initiatives to influence the design and delivery of service provision in the future.
• Understand the range of services and options available in the market
The Council received 5 submissions and are currently developing tender documents with the aim to publish this opportunity in June/July 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030245-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | 1 Jul 2025 |
| Award date | Not specified |
| Contract period | 30 Sep 2025 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5WB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Framwellgate and Newton Hall |
| Westminster constituency | City of Durham |
| Delivery location | TLC14 Durham |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 5 Jun 2025 at 12:37 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/030245-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/030245-2025
  5th June 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.durham.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05439a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05439a.json.