---
title: "Enhanced Recovery Worker Service"
ocid: "ocds-h6vhtk-05453b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05453b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05453b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05453b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD"
published: "2025-12-23"
---

# Enhanced Recovery Worker Service

Buyer: NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05453b

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## Summary

The NHS Norfolk and Waveney Integrated Care Board has completed the procurement process for the "Enhanced Recovery Worker Service," valued at £2,311,471. This service, categorized under health services, focuses on providing recovery support within the UK regions UKH14-UKH17. The formal contract was signed on 19th December 2025, directly awarded without prior publication calling for competition, adhering to the Health Care Services Provider Selection Regime Regulations 2023. The project is a collaborative initiative involving care navigators within the Primary Care Networks (PCN) and aims to enhance recovery journeys by adhering to the biopsychosocial model, alongside extending support to families and carers. The service is set to run from 1st July 2025 to 31st July 2026.

This awarded tender presents significant opportunities for businesses specializing in healthcare services, particularly those with expertise in integrated care and mental health support. With Norfolk and Waveney Mind as the supplier, companies with experience in interdisciplinary collaboration and innovative health service delivery could find partnership or subcontractor opportunities. The focus on improving access, reducing health inequalities, and social value in the tender criteria makes it an attractive prospect for enterprises committed to sustainability and community impact within the healthcare sector in the UK.

## Notice

The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model. The service operates during standard PCN network operating hours and also supports family and carers by providing advice.

### Lot Information

Lot 1

The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model. The service operates during standard PCN network operating hours and also supports family and carers by providing advice. Norfolk & Waveney ICB intend to award a contract to an existing provider following PSR direct award process C. The lifetime value of the contract is PS2,311,471 This service will run from 1st July 2025 to 31st July 2026 across Norfolk & Waveney ICB area.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 19/06/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/085659-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,311,471 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH14 Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORFOLK AND WAVENEY MIND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 23 Dec 2025 at 09:36 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/085659-2025
- 9 Jun 2025 at 11:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030919-2025

## Notice URLs

- https://improvinglivesnw.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05453b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05453b.json.