---
title: "Local Healthwatch Services for East Berkshire"
ocid: "ocds-h6vhtk-0545af"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0545af"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0545af.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0545af.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SLOUGH BOROUGH COUNCIL"
published: "2026-03-02"
---

# Local Healthwatch Services for East Berkshire

Buyer: SLOUGH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0545af

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## Summary

Slough Borough Council, together with the Royal Borough of Windsor and Maidenhead and Bracknell Forest Council, is leading the procurement for the Local Healthwatch Services for East Berkshire. This initiative falls under the health and social work services category, aiming to serve the East Berkshire region within the Frimley Integrated Care System (ICS). The procurement process was conducted via an open procedure, with Slough Borough Council as the lead contracting authority. The tender, identified as SBC 038472, culminated in the awarding of the contract to Help and Care on 5 November 2025, with the contract officially signed on 1 January 2026. The contract is set to last for three years, with the possibility of two one-year extensions (3+1+1). Key dates included the tender submission deadline on 16 July 2025, and the contract's anticipated commencement on 1 January 2026, offering substantial impact on health and social care representation within the regional area. The allocated budget for the contract is approximately £1,074,000 gross, ensuring comprehensive coverage and quality service delivery across the specified local governance areas.

This procurement presents valuable growth opportunities for businesses in the health and social care sectors, particularly those experienced in service coordination and community engagement. Help and Care, a supplier based in Christchurch with a large enterprise scale, emerged successful in the tender process, signifying a strong alignment with the project requirements for community-focused and quality-driven services. Businesses capable of delivering health-related monitoring, advocacy, and community representation services would find this contract beneficial as it enables them to engage directly with local authorities and individuals within the NHS and social care environment. As the needs for responsive community health services continue to grow, this procurement reinforces the essential role of Healthwatch services as independent consumer champions in health and social care, thus encouraging businesses with expertise in these areas to express interest in future tenders or extensions.

## Notice

Slough Borough Council, Royal Borough of Windsor and Maidenhead and Bracknell Forest Council (East Berkshire) are tendering for a provision of a Local Healthwatch Service for East Berkshire. The service will cover all three local authority areas under a partnership arrangement with Slough Borough Council being the lead contracting authority. Local authorities have a statutory duty to commission a local Healthwatch service (LHW), under the Health and Social Care Act 2012, the statutory activities are: to undertake, such as gathering local views and making these known to providers and commissioners, monitoring and scrutinising the quality of provision of local services, and a seat on the local health and wellbeing board. The requirement for local authorities who commission Adult Social Care services to commission a local Healthwatch that is independent of the Local Authority. This service will be carrying out the statutory duties that a Healthwatch services provides. Local Healthwatch Service (LHW) is the independent consumer champion for health and social care on the local level. It: * Represents the collective voice of residents, patients, carers and the public (including children and young people) to commissioners, service providers and local politicians* Acts as a focal point for the local community to have a voice in the commissioning and provision of health and social care* Provides opportunities for local people of all ages to influence decisions being made about their services, across the NHS and social care. Slough, the Royal Borough of Windsor and Maidenhead (RBWM) and Bracknell Forest are unitary authorities in Berkshire, South East England, at the heart of the Thames Valley. These three unitary authorities are located within the Frimley Integrated Care System (ICS). The contract duration will be for three years with an option to extend for one + one year(s) (3+1+1). It is anticipated that the contract will commence on 1 January 2026. A PIN was placed on 21 February 2024 reference: Notice identifier: 2025/S 000-006548

### Lot Information

Lot LOT-0001

Renewal: The contract can be extended for one + one year(s).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018521-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2026 |
| Submission deadline | 16 Jul 2025 |
| Future notice date | Not specified |
| Award date | 5 Nov 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2028 |
| Recurrence | 2030-05-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £975,000 |
| Lots value | £975,000 |
| Awards value | £895,000 |
| Contracts value | £895,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SLOUGH BOROUGH COUNCIL |
| Additional buyers | BRACKNELL FOREST COUNCIL; THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD |
| Locality | SLOUGH |
| Post town | Slough |
| Postcode | SL1 2EL |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ15 Berkshire East |
| Local authority | Bracknell Forest |
| Electoral ward | Town Centre & The Parks |
| Westminster constituency | Bracknell |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HELP AND CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Mar 2026 at 14:37 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/018521-2026
- 6 Nov 2025 at 12:41 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/071607-2025
- 9 Jun 2025 at 16:09 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031086-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/018521-2026
  2nd March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/071607-2025
  6th November 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/031086-2025
  9th June 2025 - Tender notice on Find a Tender
- https://in-tendhost.co.uk/sesharedservices/aspx/Home

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0545af. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0545af.json.