---
title: "PL0078 Real Time Passenger Information"
ocid: "ocds-h6vhtk-05461e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05461e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05461e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05461e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "ESSEX COUNTY COUNCIL"
published: "2025-11-13"
---

# PL0078 Real Time Passenger Information

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-05461e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05461e.json)

## Summary

Essex County Council is planning to procure a Service Provider for their Real Time Passenger Information (RTPI) system. This procurement, identified under tender ID PL0078, involves the provision, maintenance, and software of passenger information displays. Categorised under the goods and services industry, this project is valued at approximately £3.72 million. The procurement process is currently in the planning stage, with a scheduled update notice to be published by 15th February 2026, for a contract period anticipated to start on 1st December 2026 and running through to 1st December 2031, with possible extensions up to June 2034. It will be executed in the UKH3 region, with a final deadline for supplier engagement responses by 30th November 2025.

This tender presents a significant opportunity for businesses specialising in communication system installations and passenger information solutions. Companies with expertise in RTPI systems, especially those with innovative approaches to disruption management, fault reporting, and data export functionalities, are well-suited to compete. Providers with strategic capabilities in managing and upgrading display estates can leverage this opportunity to establish a long-term partnership with a notable public authority. This engagement allows suppliers to showcase their solutions in real-time demonstrations, aiding Essex County Council to refine their specification and pave a path for future market growth.

## Notice

Essex County Council ('the Authority') requires a Service Provider to deliver a Real Time Passenger Information (RTPI) system, including provision of displays, maintenance and RTPI software.

### Planning Information

The Real Time Passenger Information team here at Essex County Council would be grateful for virtual demonstrations of RTPI systems to aid with further defining our specification for this upcoming requirement, which we intend to tender next February/March.
The functionality they would wish to view is:
1) Core system:
* How to enter a disruption or curtailment manually, including a polygon area, list of bus stops or a whole bus service route on a map. Show a disruption or curtailment automatically entering the system (e.g from SIRI SX)
* How the system receives and processes incoming feeds e.g. TransXchange, SIRI, road closures, API etc. Show how the system produces an outgoing feed e.g. to populate on-street displays, websites etc
* The fault reporting system
* The ability to 'snail trail' a journey
* The bus service routes on a map
2) Display system
* The fault reporting system - tracking of process of first report to repair
* The Asset Management function
* The data export function (AMX, Travel Essex etc)
* Adding a message; including emergency messages, including selecting a cluster of displays, a polygon area or a whole bus service route on a map
* How a display shows a disruption message produced from the core system
* How to change a Layout
* A representation of the passenger's view of the display
To book time in with the Real Time Passenger Information team, please contact sonya.sparks@essex.gov.uk before the 30th November 2025.
N.B there is a ProContract portal page for ongoing communication on the early market engagement for this - please request to join via DN713073 Real Time Passenger Information and Advertising Request for Information *Soft Market Testing*.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/073455-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | 15 Feb 2026 |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 1 Dec 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | TLH3 Essex |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 51 - Installation services (except software)

### Codes

- 48813000 - Passenger information system
- 51300000 - Installation services of communications equipment

## Release History

- 13 Nov 2025 at 11:12 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/073455-2025
- 13 Nov 2025 at 10:53 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/073445-2025
- 10 Jun 2025 at 13:26 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/031283-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/073455-2025
  13th November 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/073445-2025
  13th November 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/031283-2025
  10th June 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05461e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05461e.json.