---
title: "Integrated 24/7 Communications & Media Support Service"
ocid: "ocds-h6vhtk-05464a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05464a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05464a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05464a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DURHAM"
published: "2025-06-10"
---

# Integrated 24/7 Communications & Media Support Service

Buyer: POLICE AND CRIME COMMISSIONER FOR DURHAM  
Current stage: Award  
OCID: ocds-h6vhtk-05464a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05464a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05464a.json)

## Summary

The procurement process conducted by the Police and Crime Commissioner for Durham has reached the award and contract stage for the provision of an "Integrated 24/7 Communications & Media Support Service". This service involves handling the design of media output, website content, social media, marketing advice, and press releases, specifically for the Durham OPCC team. Categorised under "Office-support services" within the public authority - sub-central government sector, the contract has been awarded to Better Times Ltd. The contract, valued at £90,000, began on 1st June 2025, and will run until 31st May 2028. The procurement falls below the threshold and utilised an unknown procurement method. This process underlines the commitment to supporting regional procurement decisions based in Durham, UK.

This tender represents a significant opportunity for businesses that specialise in media, communications, and marketing services. Companies with expertise in providing integrated communication solutions, particularly those that can offer a round-the-clock service, would find this contract beneficial for revenue generation and professional growth. Better Times Ltd, an SME, being the successful supplier for this contract, highlights a potential avenue for similar scale enterprises to participate and grow within the public sector by offering competitive and versatile service solutions. Businesses looking to expand into governmental contracts should consider similar opportunities as they arise, offering specialised service packages tailored to public sector needs.

## Notice

An integrated 24/7 communications support service that includes handling design of media output, website content, social media, marketing advice, and press releases for the Durham OPCC team. PS30,000 maximum per annum ending 31st May 2028

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031368-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 May 2025 |
| Contract period | 31 May 2025 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £90,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DURHAM |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BETTER TIMES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79500000 - Office-support services

## Release History

- 10 Jun 2025 at 15:59 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/031368-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/031368-2025
  10th June 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-2015

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05464a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05464a.json.