--- title: "RBGKEW1447 - Face to face membership sales services" ocid: "ocds-h6vhtk-054697" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054697" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054697.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054697.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "ROYAL BOTANIC GARDENS, KEW" published: "2025-07-23" --- # RBGKEW1447 - Face to face membership sales services Buyer: ROYAL BOTANIC GARDENS, KEW Current stage: Tender OCID: ocds-h6vhtk-054697 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054697) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-054697.json) ## Summary The Royal Botanic Gardens, Kew initiated a procurement process under the tender title "RBGKEW1447 - Face to face membership sales services" aimed at enhancing their membership sales strategy. The procurement falls under the services category, specifically recruitment services, and seeks a face-to-face membership sales agency to expand Kew’s membership. Located in Richmond, United Kingdom, the process was carried out under an open and competitive flexible procedure. Initially active, the tender was cancelled as of 23rd July 2025, but the organisation plans to re-advertise in Autumn 2025 after reviewing and updating the specification. The process began on 11th June 2025, with a significant deadline for expressions of interest on 8th July 2025, and the overall process aimed to conclude by 14th October 2025. This tender presents an exciting opportunity for agencies specialising in membership sales, especially those capable of conducting innovative and collaborative sales efforts on-site. With a projected contract value of £336,000, extending potentially for two years, it represents a meaningful business growth opportunity for agencies skilled in enhancing client memberships and sales strategies. Firms with expertise in staffing, innovative sales generation, and methods aligned with Equality, Diversity, and Inclusion principles would be particularly well-suited to compete when this tender is re-issued. The strategic partnership Kew envisages would be instrumental in doubling their membership in the next five years, making it a lucrative chance for businesses in the sector to establish a prestigious client relationship with a renowned public authority. ## Notice We are looking to procure a supplier to initiate and close membership sales to prospective members face-to-face, on site at Kew Gardens. RBG, Kew has a successful membership scheme with over 100,000 members on around 80,000 memberships. This is made up of around 20,000 new sales and 60,000 renewals each year. We have ambitious plans to double our membership over the coming five years and we are seeking a partnership with a face-to-face membership sales agency to support this ambition. We have an existing contract in place for this service, and our current contract for this service delivers up to 10% of our annual sales. We are seeking a supplier who can support us to grow this in line with our ambitious plans. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Richmond:-Recruitment-services./VW4C5ERNS2 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/VW4C5ERNS2 ### Lot Information Lot 1 Renewal: One extension of up to a maximum of 2 years ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/042458-2025 | | Notice type | UK12 - Procurement Termination Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Jul 2025 | | Submission deadline | 1 Jul 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2025 - 31 Oct 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £280,000 | | Lots value | £280,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Cancelled | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ROYAL BOTANIC GARDENS, KEW | | Additional buyers | Missing | | Locality | RICHMOND | | Post town | Twickenham | | Postcode | TW9 3AE | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI75 Hounslow and Richmond upon Thames | | Local authority | Richmond upon Thames | | Electoral ward | Kew | | Westminster constituency | Richmond Park | | Delivery location | TLI3 Inner London - West | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79600000 - Recruitment services ## Release History - 23 Jul 2025 at 14:29 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/042458-2025 - 11 Jun 2025 at 11:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031488-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/042458-2025 23rd July 2025 - Procurement termination notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/031488-2025 11th June 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/Attachment/A-2056 - https://www.find-tender.service.gov.uk/Notice/Attachment/A-2055 - https://www.delta-esourcing.com/delta/respondToList.html?accessCode=VW4C5ERNS2 All tender documents can be viewed and downloaded from our tendering portal. You will need to register an account to be able to do this. ## Notice URLs - https://www.delta-esourcing.com/respond/VW4C5ERNS2 - https://www.delta-esourcing.com/tenders/UK-Richmond:-Recruitment-services./VW4C5ERNS2 - https://www.delta-esourcing.com/tenders/UK-UK-Richmond:-Recruitment-services./VW4C5ERNS2 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054697. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054697.json.