---
title: "Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution"
ocid: "ocds-h6vhtk-054820"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054820"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054820.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054820.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "WARRINGTON BOROUGH COUNCIL"
published: "2025-06-13"
---

# Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution

Buyer: WARRINGTON BOROUGH COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-054820

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## Summary

Warrington Borough Council is initiating a public procurement process for the provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution. The procurement, valued at £840,000, encompasses software provision, implementation services, data migration, training, and ongoing support and maintenance services. This effort is categorized under services, specifically focusing on software packages, IT services, call centres, and alarm-monitoring services. The planned procurement is in its planning stage, with an open procedure set out for interested businesses. Key dates to note are the tender period ending on 15th August 2025 and the award period concluding on 30th September 2025. The location for delivery is within the UKD61 region, and detailed submission methods are provided through the online platform 'The Chest'.

This tender presents valuable opportunities for businesses, particularly those specialising in software solutions, IT services, and alarm-monitoring sectors. With an invitation to participate in an open procedure, small and medium enterprises (SMEs) are notably encouraged, given the procurement's suitability criteria. Firms capable of providing software-as-a-service (SaaS) solutions with robust support and maintenance services could significantly benefit from this opportunity. Moreover, there is potential for contract extensions, allowing businesses involvement beyond the initial three-year term, thereby offering an avenue for sustained business growth and engagement with Warrington Borough Council.

## Notice

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, support and maintenance services. The ARC solution will enable the on-going and continuous monitoring of TEC alarm equipment.

### Lot Information

Lot 1

Renewal: Contract may be extended at the discretion of the Buyer for 2 periods of 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032112-2025 |
| Notice type | UK3 - Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jun 2025 |
| Submission deadline | 15 Aug 2025 |
| Future notice date | 1 Jul 2025 |
| Award date | Not specified |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000 |
| Lots value | £700,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARRINGTON BOROUGH COUNCIL |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1UH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD61 Warrington |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 79512000 - Call centre
- 79711000 - Alarm-monitoring services

## Release History

- 13 Jun 2025 at 06:48 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/032112-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/032112-2025
  13th June 2025 - Planned procurement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.the-chest.org.uk
- https://www.the-chest.org.ukSearchOpportunityID/ContractReference:"DN776917"whenpublished.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054820. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054820.json.