---
title: "East Surrey Adult Community Services"
ocid: "ocds-h6vhtk-0548ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0548ba"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0548ba.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0548ba.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD"
published: "2026-04-10"
---

# East Surrey Adult Community Services

Buyer: NHS SURREY HEARTLANDS INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0548ba

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## Summary

NHS Surrey Heartlands Integrated Care Board has formally awarded a contract for the 'East Surrey Adult Community Services' to an existing provider. This process used the Provider Selection Regime (PSR) under the Health Care Services Regulations 2023, employing a direct award approach. The contract covers community health services across East Surrey, focusing on maintaining independence at home, delivering preventative, rehabilitative, and long-term support through an integrated care model. Effective from 1st October 2025 to 31st March 2027, the contract is valued at £40,921,424 and includes options for two 12-month extensions. The awarded supplier is First Community Health and Care CIC, and the procurement aligns with EU Directives, falling outside the Public Contracts Regulations 2015.

This tender provides significant opportunities for businesses in the healthcare services sector, particularly those specialising in integrated care and community health. Companies with a strong background in delivering multidimensional healthcare services, focusing on innovation and quality, can benefit from participation in similar future procurements. Organisations capable of enhancing access, reducing health inequalities, and facilitating choice for patients are especially well-suited to contribute effectively. As the procurement favoured established providers with a history of meeting high standards, experience in collaborative service sustainability and social value delivery can afford firms a competitive edge in securing such contracts.

## Notice

NHS Adult Community Services are healthcare and support services provided in local communities to adults (typically aged 18 and over), aiming to help them manage long-term conditions, recover from illness or injury, avoid unnecessary hospital admissions, and maintain independence in their own homes or community settings. Community services are a vital part of the health and care system, providing accessible, person-centred support to help individuals stay well and self sufficient. The East Surrey Adult Community Services contract bridges primary, secondary, and social care, offering preventative, rehabilitative, and long-term support to patients. The service delivers a coordinated, multidisciplinary model via an integrated neighbourhood team, place based and specialist services model across 28 different service offerings.

### Lot Information

Lot 1

This notice details the intention to award a contract under the Provider Selection Regime (PSR) 2023 - Direct Award Process C. The East Surrey Community Services contract plays a vital role within the Surrey Heartlands Health and care system, providing accessible, person-centred support that helps individuals stay well and independent in their own homes and communities. The contract provides for a neighbourhood teams' approach to service delivery reflecting Surrey Heartlands ICB's commitment to providing services in convenient personalised settings, wherever possible away from an Acute Hospital environment. The service bridges primary, secondary, and social care, offering preventative, rehabilitative, and long-term support to patients. The service delivers a coordinated, multidisciplinary approach to care via a tiered delivery model providing the 28 services. The Awarding Authority intends to award a contract to an existing provider following direct award process C for an 18 month term from 1st October 2025 - 31st March 2027. The value of the contract is PS40,921,424, over the term inclusive of potential extension options. This contract is being awarded under Direct Award Process C of the Provider Selection Regime (PSR) 2023 for the following reasons: * the relevant authority is not required to follow direct award processes A or B * the term of the existing contract is due to expire, and the relevant authority is proposing a new contract to replace that existing contract at the end of its term * the proposed contracting arrangements are not changing considerably from the existing contract * the relevant authority is of the view that the existing provider is satisfying the existing contract to a sufficient standard, according to the detail outlined in the contract, and also taking into account the key criteria and applying the basic selection criteria * the relevant authority is of the view that the existing provider will likely satisfy the proposed contract to a sufficient standard taking into account the key criteria and applying the basic selection criteria * the procurement is not to conclude a framework agreement or to award a contract based on a framework agreement. The service evaluation was reviewed against the 5 key criteria and weighted accordingly: Quality and Innovation 30% Improving access, reducing health inequalities, and facilitating choice 25% Integration, Collaboration & Service Sustainability 20% Value 15% Social Value 10% This notice is a Provider Selection Regime (PSR) intention to award notice. The award of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight of the 26th June 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be sent to syheartlandsicb.contractsadmin@nhs.net

Options: Extension is feasible twice for up to 12 months on each occasion.

### Procurement Information

This procurement falls under the Provider Selection Regime 2023 Direct Award Process C.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032681-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £40,921,424 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SURREY HEARTLANDS INTEGRATED CARE BOARD |
| Locality | WOKING |
| Post town | Guildford |
| Postcode | GU21 5BH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Woking |
| Electoral ward | Canalside |
| Westminster constituency | Woking |
| Delivery location | TLJ2 Surrey, East and West Sussex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIRST COMMUNITY HEALTH AND CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 10 Apr 2026 at 09:09 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032681-2026
- 13 Jun 2025 at 14:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032359-2025

## Notice URLs

- http://www.surreyheartlands.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0548ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0548ba.json.