---
title: "Alemba Service Manager Software Licenses"
ocid: "ocds-h6vhtk-054942"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054942"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054942.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054942.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR CHESHIRE"
published: "2025-07-18"
---

# Alemba Service Manager Software Licenses

Buyer: POLICE AND CRIME COMMISSIONER FOR CHESHIRE  
Current stage: Award  
OCID: ocds-h6vhtk-054942

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054942)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-054942.json)

## Summary

The Police and Crime Commissioner for Cheshire has completed a procurement process for Alemba Service Manager Software Licenses, aimed at enhancing self-service capabilities to support IT, HR, Payroll, Finance, and Inventory business functions. This contract commenced on 4th July 2025 and runs through to 3rd July 2029, with options for three additional 12-month extensions. The procurement was conducted as a direct award under the Procurement Act 2023, given that Alemba Ltd is the sole provider for their proprietary software licenses. Covering IT services, this procurement falls under the industry category of public authority within central government, located in Cheshire, United Kingdom. The total contract value is approximately £325,542, with a net amount of £271,285.

This procurement presents growth opportunities particularly for businesses involved in IT services, consulting, software development, and support, as it highlights a need for robust self-service and support systems within public sector organisations. Large-scale businesses such as Alemba Ltd who can provide specialised technical solutions or have proprietary rights are well-positioned to compete in similar future tenders. The exclusive nature of the direct award hints at potential collaborations with resellers who understand the technical and proprietary aspects of specialised software solutions.

## Notice

This is a Contract Details Notice. The system is used to provide self service capability to log details of faults or requests for support from the business services functions. The capability covers faults and support for IT, HR, Payroll, Finance and Inventory.

### Procurement Information

This notice is presented on the basis of an exemption permitting direct award without competition under the Procurement Act 2023. Where the provider is the sole supplier of the goods, services or works. Alemba is the developer and proprietor of the Licences and Support. Only Alemba themselves or Alemba via a reseller can support their own software licenses. This means there is an absence of competition for technical grounds as only a specific supplier can supply (or a particular supplier holds the intellectual property or other exclusive rights) and there are no reasonable alternatives.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041350-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Jun 2025 |
| Contract period | 3 Jul 2025 - 3 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £271,285 |
| Contracts value | £271,285 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR CHESHIRE |
| Locality | WINSFORD, CHESHIRE |
| Post town | Crewe |
| Postcode | CW7 2UA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Winsford Over & Verdin |
| Westminster constituency | Mid Cheshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | (LEGACY)_ALEMBA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Jul 2025 at 13:45 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/041350-2025
- 16 Jun 2025 at 13:37 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/032631-2025
- 16 Jun 2025 at 12:25 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/032589-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/041350-2025
  18th July 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/032631-2025
  16th June 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/032589-2025
  16th June 2025 - Transparency notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-3166

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054942. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054942.json.