--- title: "Contract for Print and Digital Delivery Fulfilment Services" ocid: "ocds-h6vhtk-05494f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05494f" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05494f.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05494f.json" source: "Find A Tender Service" current_stage: "Award" buyer: "GATESHEAD BOROUGH COUNCIL" published: "2025-12-10" --- # Contract for Print and Digital Delivery Fulfilment Services Buyer: GATESHEAD BOROUGH COUNCIL Current stage: Award OCID: ocds-h6vhtk-05494f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05494f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05494f.json) ## Summary Gateshead Borough Council has completed the procurement process for a contract titled "Contract for Print and Digital Delivery Fulfilment Services," targeting the postal and telecommunications services industry. The contract involves a mailing fulfilment service to print and digitally deliver Revenues, Benefits, Financial Assessments, Direct Payments, Housing, and Exchequers documents. Located in Gateshead, UKC region, this tender process used an open procurement method. The process has now reached the award stage, with the contract awarded to CRITIQOM LIMITED. The contract was signed on 10th December 2025, with a planned period from 10th December 2025 to 6th December 2028, plus the option for two 12-month extensions, totaling a maximum potential period ending 6th December 2030. This procurement offers substantial growth opportunities for businesses involved in postal and digital delivery services, particularly large-scale organisations capable of handling complex documentation and delivery tasks within specified timelines. Businesses that excel in efficiency and accuracy in mailing system automation, and that can support large-scale digital and print operations, are well-suited to compete in such procurement processes. The contract’s significant value and long-term potential through extensions make it an attractive venture for businesses looking to expand their public sector portfolios. ## Notice Contract to provide a mailing fulfilment service for the printing and digital delivery of its Revenues, Benefits, Financial Assessments, Direct Payments, Housing and Exchequers documents. ### Planning Information Gateshead Council is undertaking a market engagement exercise to establish the level of interest in this opportunity, to gather information and improve our understanding of the market. Interested Contractors are invited to complete a market engagement questionnaire which can be accessed via the Open e-tendering system: https://www.open-uk.org/opportunities/overview/public/6c9b7a0c-8f19-43ca-9305-bc6e3f7be638 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/081562-2025 | | Notice type | UK7 - Contract Details Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Dec 2025 | | Submission deadline | 15 Sep 2025 | | Future notice date | 27 Jun 2025 | | Award date | 13 Oct 2025 | | Contract period | 10 Dec 2025 - 6 Dec 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,500,000 | | Lots value | £1,500,000 | | Awards value | £1,500,000 | | Contracts value | £1,500,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active, Cancelled | ## Buyer | Field | Value | | --- | --- | | Main buyer | GATESHEAD BOROUGH COUNCIL | | Additional buyers | Missing | | Locality | GATESHEAD | | Post town | Newcastle upon Tyne | | Postcode | NE8 1HH | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Gateshead | | Electoral ward | Bridges | | Westminster constituency | Gateshead Central and Whickham | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | CRITIQOM; OPUS TRUST MARKETING | ## CPV Codes ### Divisions - 64 - Postal and telecommunications services ### Codes - 64000000 - Postal and telecommunications services ## Release History - 10 Dec 2025 at 14:35 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/081562-2025 - 26 Nov 2025 at 15:01 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/077340-2025 - 26 Nov 2025 at 14:47 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/077324-2025 - 14 Oct 2025 at 13:09 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/065209-2025 - 11 Aug 2025 at 12:44 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/047641-2025 - 17 Jun 2025 at 09:54 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/032843-2025 - 16 Jun 2025 at 13:03 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/032615-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/081562-2025 10th December 2025 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/077340-2025 26th November 2025 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/077324-2025 26th November 2025 - Procurement termination notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/065209-2025 14th October 2025 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/047641-2025 11th August 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/032843-2025 17th June 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/032615-2025 16th June 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.adaresec.com - http://www.mailmetrics.com - https://www.gateshead.gov.uk/article/31230/Learning-and-Skills - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.open-uk.org/opportunities - https://www.open-uk.org/opportunities/overview/public/6c9b7a0c-8f19-43ca-9305-bc6e3f7be638 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05494f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05494f.json.