---
title: "Upgrade to the rail industry's central computerised ticket revenue, allocation and apportionment system (LENNON and ORCATS)"
ocid: "ocds-h6vhtk-054968"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054968"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054968.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054968.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "RAIL SETTLEMENT PLAN LIMITED"
published: "2025-10-14"
---

# Upgrade to the rail industry's central computerised ticket revenue, allocation and apportionment system (LENNON and ORCATS)

Buyer: RAIL SETTLEMENT PLAN LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-054968

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## Summary

The public procurement process involves Rail Settlement Plan Limited (RSP) awarding a contract for the upgrade of the rail industry's centralised computerised ticketing system—LENNON and ORCATS. This procurement falls under the category of railway transport services and is situated primarily in London, UK. The process was initiated as a direct award due to technical reasons and exclusive intellectual property rights concerning the bespoke and specialist software required. This stage of procurement is marked by the Award phase, as evidenced by the contract signed on 12 September 2025. This contract has been classified under special regimes for utilities with a gross value of £60,312,000, and it is set to conclude by 30 June 2032, with a potential extension up to 2034. The procurement aligns with significant railway reforms, highlighting its strategic importance to the government.

This tender presents compelling opportunities for businesses in the IT services sector, particularly those with specialisation in sophisticated software development and cloud hosting solutions. Large enterprises such as Worldline IT Services UK Limited, which already hold the requisite industry knowledge and expertise in bespoke railway systems, are well-placed to capitalise on these opportunities. The contract allows for renewal options and modifications, enhancing the potential for businesses to foster lasting relationships with the Rail Delivery Group and innovate further in railway transport and ticketing solutions, thus contributing to advancements in the broader railway sector ecosystem.

## Notice

The implementation of a new and improved Lennon system, which is provided by Worldline. The Future Lennon Programme seeks to deliver an enhanced system, including replacing the ORCATS allocation factor calculator, with one that enables a more realistic approach to revenue allocation using increased volumes of data based on near real-life journeys taken by passengers. The enhancement programme compromises: (i) Implementation of new allocation factor calculator hosted in the Cloud (ii) Upgrade of Lennon to refactor software for greater sustainability and supportability and to accommodate output from new allocation factor calculator (iii) Transferring Lennon to a Cloud hosted environment

### Procurement Information

The software underpinning the LENNON and ORCATS system is bespoke and specialist to the industry and requires extensive railway knowledge to build and manage. The absence of this crucial knowledge proved to be instrumental in the failure of a previous attempt to procure an alternative provider in an already limited market. Successful delivery of the upgrade to this system is vital to the Government's vision for railway reform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/065389-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Jun 2025 |
| Contract period | 11 Sep 2025 - 30 Jun 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £60,312,000 |
| Contracts value | £60,312,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active, Pending |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RAIL SETTLEMENT PLAN LIMITED |
| Additional buyers | RSP |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4V 3DS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Castle Baynard |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | WORLDLINE; WORLDLINE IT SERVICES |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60200000 - Railway transport services

## Release History

- 14 Oct 2025 at 18:00 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/065389-2025
- 15 Aug 2025 at 11:31 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/049112-2025
- 16 Jun 2025 at 14:02 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/032650-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/065389-2025
  14th October 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/049112-2025
  15th August 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/032650-2025
  16th June 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054968. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054968.json.