--- title: "Healthwatch Norfolk" ocid: "ocds-h6vhtk-054dc3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054dc3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054dc3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054dc3.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORFOLK COUNTY COUNCIL" published: "2025-08-22" --- # Healthwatch Norfolk Buyer: NORFOLK COUNTY COUNCIL Current stage: Award OCID: ocds-h6vhtk-054dc3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054dc3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-054dc3.json) ## Summary Norfolk County Council has engaged in a public procurement process to provide Healthwatch services across Norfolk. The primary focus of this contract, valued at £2,220,000, is to deliver community health services by collaborating with various local authorities to engage with marginalised and vulnerable groups. This contract, titled "Healthwatch Norfolk," is anticipated to begin on 1st October 2025 and is set to conclude on 30th September 2027, with potential extensions leading up to a maximum date of 30th September 2031. The procurement process followed an open procedure under the legal framework of the UKPGA 2023/54, and the award was announced as of 22nd August 2025. The project serves the regions UKH15, UKH16, and UKH17 within the United Kingdom. This procurement presents an excellent opportunity for businesses involved in community health services, especially those with experience in working with diverse and vulnerable populations. Given the emphasis on developing tailored engagement strategies, businesses with expertise in public health outreach, community engagement, and those classified as small and medium enterprises (SMEs) may find significant growth opportunities by aligning their services with the objectives of this contract. Norfolk County Council seeks to foster inclusive service development and improvement, encouraging providers to shape their services in response to local needs, thus opening avenues for innovative service models within the public sector. ## Notice The Council has purchased healthwatch services that will place particular emphasis on reaching out to marginalised and vulnerable groups who might face additional challenges in accessing health and social care services. The provider will work with Local Authority to engage with a wide range of communities, including those who are often marginalised or vulnerable. To do this effectively, develop targeted engagement strategies that are tailored to the specific needs and characteristics of different groups. ### Lot Information Lot 1 Renewal: The Contract may be extended by up to 60 months (36 + 24) at the Council's discretion. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/050812-2025 | | Notice type | UK10 - Contract Change Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Aug 2025 | | Submission deadline | 18 Jul 2025 | | Future notice date | Not specified | | Award date | 21 Jul 2025 | | Contract period | 21 Aug 2025 - 30 Sep 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,590,000 | | Lots value | £2,590,000 | | Awards value | £2,220,000 | | Contracts value | £2,220,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | HEALTHWATCH NORFOLK | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85323000 - Community health services ## Release History - 22 Aug 2025 at 10:22 - ContractAmendment - UK10 - Contract Change Notice - https://www.find-tender.service.gov.uk/Notice/050812-2025 - 22 Aug 2025 at 10:17 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/050808-2025 - 23 Jul 2025 at 12:17 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/042361-2025 - 16 Jun 2025 at 16:08 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032749-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/050812-2025 22nd August 2025 - Contract change notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/050808-2025 22nd August 2025 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/042361-2025 23rd July 2025 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/032749-2025 16th June 2025 - Tender notice on Find a Tender - https://in-tendhost.co.uk/norfolkcc/aspx/Home - https://www.find-tender.service.gov.uk/Notice/Attachment/A-2211 - https://www.find-tender.service.gov.uk/Notice/Attachment/A-2212 - https://www.find-tender.service.gov.uk/Notice/Attachment/A-2213 - https://www.find-tender.service.gov.uk/Notice/Attachment/A-2214 - https://www.find-tender.service.gov.uk/Notice/Attachment/A-2215 ## Notice URLs - https://healthwatchnorfolk.co.uk/ - https://in-tendhost.co.uk/norfolkcc - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054dc3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054dc3.json.