---
title: "CSU/CSU Lite and Cradlepoint Support contract"
ocid: "ocds-h6vhtk-054e05"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054e05"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054e05.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054e05.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HERTFORDSHIRE COUNTY COUNCIL"
published: "2025-06-17"
---

# CSU/CSU Lite and Cradlepoint Support contract

Buyer: HERTFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-054e05

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054e05)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-054e05.json)

## Summary

Hertfordshire County Council, a sub-central government authority based in Hertford, has successfully completed a procurement process titled "CSU/CSU Lite and Cradlepoint Support contract". This contract was aimed at providing continuous technical support for the Command Support Unit and related communication devices across their fleet. The procurement method employed was direct, below threshold and without competition, with the contract being awarded to Excelerate Technology Ltd, a supplier located in St Mellons, United Kingdom. The contract commenced on 1st April 2025, will run through until 31st March 2027, and has a total value of £35,040 GBP. The process falls under the services category, specifically technical computer support services, and was in the 'award' stage when completed.

This procurement provides a significant opportunity for businesses involved in technical computer support services, especially those that can offer specialised and continuous support solutions. Given the 24/7 support requirement, companies with robust and flexible infrastructures to ensure uninterrupted service would find this tender an excellent avenue for growth. While the contract for this procurement has already been awarded, similar future tenders may benefit businesses capable of delivering high-quality technical support within the constraints of public sector budgets and timelines. Businesses looking to expand in the public sector services market should monitor similar opportunities from Hertfordshire County Council and related sub-central government agencies.

## Notice

To provide technical support to the Command Support Unit (CSU) and Command Support Unit Lite (CSU Lite) and support for 59 cradlepoint communications devices across the HFRS fleet (Pumps and specials). 24 hour support 365 days per year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032853-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £35,040 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL |
| Locality | HERTFORD |
| Post town | Stevenage |
| Postcode | SG13 8DQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXCELERATE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 17 Jun 2025 at 10:14 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/032853-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/032853-2025
  17th June 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.excelerate-group.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054e05. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054e05.json.