---
title: "NEL Primary Care Clinical Information and Facilitation Service"
ocid: "ocds-h6vhtk-054edb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054edb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054edb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054edb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST LONDON INTEGRATED CARE BOARD"
published: "2026-07-02"
---

# NEL Primary Care Clinical Information and Facilitation Service

Buyer: NHS NORTH EAST LONDON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-054edb

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## Summary

The NHS North East London Integrated Care Board is overseeing the procurement of the "NEL Primary Care Clinical Information and Facilitation Service" through an open procedure under the Procurement Act 2023. This project, located in London, falls under the category of content or data standardisation and classification services and general practitioner services. The procurement stage is completed, and the contract has been awarded to PRIMARY CARE IT LTD. This contract is scheduled to commence on 1st July 2026 and continue for three years until 30th June 2029, with a possible two-year extension subject to the authority’s discretion. The total contract value is £4,250,000 over five years, excluding VAT, with an annual indicative value of £850,000. This initiative aims to enhance clinical data quality and coding in GP practices across North East London.

This tender provides substantial growth opportunities for businesses specialising in healthcare IT services, particularly those offering solutions for data standardisation and GP services. SMEs focused on clinical data management could find this tender particularly lucrative, given the need for expert advice and support for GP practices and PCNs. Additionally, firms focused on improving clinical data systems and coding alignment across different practice levels in the NHS can significantly benefit from participating. The open procedure encourages competition, making it an accessible opportunity for businesses with expertise in healthcare data systems and management services.

## Notice

NHS North East London (NEL) ICB (hereafter referred to as "the Authority") is seeking to procure the NEL Primary Care Clinical Information and Facilitation Service ("the Services") via an Open Procedure in accordance with the Procurement Act 2023 ("the Act" / "the Regulations"). The Procurement is being managed by NHS London Commercial Hub (NHS LCH) hosted by NHS North East London, on behalf of the Authority. The contract will start on the 1st of July 2026 and run for a period of 3 years until the 30th of June 2029. The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority. The indicative annual value of the proposed contract was PS850,000, making the indicative total value of the proposed contract PS2,550,000 + PS1,700,000 (5-year Total = PS4,250,000) exclusive of VAT. The core purpose of the service is to improve and standardise the quality of clinical data and coding in GP practices, through the provision of expert advice and clinically informed support in relation to practice systems and data. The service will help foster a learning health system for quality improvement, improving the prevention, detection and management of disease and to help reduce health inequalities. The service will provide timely and standardised data searches and reports to facilitate both contractual compliance and quality, enabling early identification of risk and under-performance. Advice and support will be provided mainly to GP practices, PCNs and neighbourhoods (once established). The service will be aligned to nationally and locally commissioned services, allowing for appropriate variation between practices, PCNs and Places, and will be standardized to ensure equity across NEL. Additional advice and support will be provided to commissioning teams, to ensure understanding of practice clinical data, systems and coding - and to ensure (as much as possible) consistency, between practices and NEL, of the data usage. The provider will also extract, format and present data to service users for multiple purposes, including (but not limited to) payment claims, data validation, call/recall, tracking, service planning, and analysis.

### Lot Information

Lot 1

Renewal: The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority.

### Planning Information

NHS North East London Integrated Care Board (NEL ICB), hereafter referred to as "The Authority", invites interested individuals and Providers to attend up to a Market Engagement Event to be held online (via MS Teams) on Wednesday the 2nd of July 14:00pm - 16:00pm.
The Event will provide:
- An overview of the current and proposed service provision.
- Details of the anticipated contract type, length, and particular conditions.
- An overview of the proposed commissioning approach and procurement route.
- Indicative timescales for the procurement.
Registration
Reservations are limited to no more than 3 individuals per organisation.
Details of those to be invited must be sent to the Procurement Lead (kieran.james-paterson@nhs.net) by Monday the 30th of June at 14:00pm.
Further information on both events will then be provided to those who express an interest in attending.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/062252-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2026 |
| Submission deadline | 2 Mar 2026 |
| Future notice date | 31 Jan 2026 |
| Award date | 9 Apr 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,250,000 |
| Lots value | £4,250,000 |
| Awards value | £4,250,000 |
| Contracts value | £4,250,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST LONDON INTEGRATED CARE BOARD |
| Additional buyers | NHS LONDON COMMERCIAL HUB |
| Locality | LONDON |
| Post town | East London |
| Postcode | E15 1DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRIMARY CARE IT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 72330000 - Content or data standardization and classification services
- 85121100 - General-practitioner services

## Release History

- 2 Jul 2026 at 12:20 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/062252-2026
- 8 May 2026 at 07:23 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/042215-2026
- 4 Feb 2026 at 14:01 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010017-2026
- 14 Nov 2025 at 13:56 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/074011-2025
- 18 Jun 2025 at 10:15 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/033199-2025
- 18 Jun 2025 at 10:09 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/033194-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/062252-2026
  2nd July 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/042215-2026
  8th May 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010017-2026
  4th February 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/074011-2025
  14th November 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/033199-2025
  18th June 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/033194-2025
  18th June 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.primarycareit.co.uk
- https://atamis-1928.my.site.com/s/Welcome
- https://atamis-1928.my.site.com/s/Welcome1.AccesstheAtamis(HealthFamily)portalhomepageabove.2.Followthe"ViewourLiveOpportunities"link.3.Searchfor"PRJ4008NELPrimaryCareClinicalInformationandFacilitationService"toaccesstheprocurementpagecontainingallrelevantdocumentationandsubmissionareas.
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054edb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054edb.json.