--- title: "Adult Unpaid Carer Support Services" ocid: "ocds-h6vhtk-054f63" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054f63" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-054f63.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-054f63.json" source: "Find A Tender Service" current_stage: "Award" buyer: "BEDFORD BOROUGH COUNCIL" published: "2026-02-04" --- # Adult Unpaid Carer Support Services Buyer: BEDFORD BOROUGH COUNCIL Current stage: Award OCID: ocds-h6vhtk-054f63 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054f63) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-054f63.json) ## Summary The public procurement process for "Adult Unpaid Carer Support Services" was carefully orchestrated by Bedford Borough Council, the buying organisation responsible for this tender. Situated in Bedford, United Kingdom, the Council aimed to support adult carers in Bedford Borough and Central Bedfordshire, focusing on health and social work services within the light touch regime. The procurement followed an open procedure, beginning in the planning stage in June 2025, moving to tender in August 2025, and culminating with an award in December 2025. A contract was then signed on 4th February 2026 with the service provider, Disability Direct, to commence service delivery on 1st April 2026, over a duration of three years with a potential extension of two additional years. This tender presents substantial opportunities for businesses involved in health and social work services, especially those experienced or looking to grow in carer support services. Firms that can provide a seamless care continuity experience, early response teams for carer needs triage, and support for digitally excluded carers may find such contracts particularly advantageous. Although Disability Direct was awarded the contract among six bidders, including two SMEs, the process demonstrates the vitality of maintaining robust service offerings that align with the specified high-quality criteria and value propositions required by local authorities for successful tendering. ## Notice The overarching purpose of the provision of Carers' Support Services is to ensure that adult carers who are caring for a family member, friend or neighbour who is ordinarily resident in Bedford Borough & Central Bedfordshire (excluding Luton), are supported to maintain: * A positive sense of their own health and wellbeing * Themselves in their caring role, in a way that is safe for them. The Provision of Support Services is for Adult Carers (including Parent Carers caring for people over the age of 18 years old & Parent Carers of children with disabilities under the age of 18. The Provision of Support Services is for Adult Carers including: * Parent Carers caring for people over the age of 24 years old in Bedford Borough * All Parent Carers in Central Bedfordshire This service will provide an early response team to triage carer needs, a higher level support offer for carers assessed as being at level 2 or 3 and Information, Advice & Guidance to level 1 carers who are digitally excluded. The service is expected to work in partnership with other local carers services to ensure carers are able to move seamlessly through and between services and so they do not need to tell their story more than once. The contract will be for three (3) years with an option to extend for two (2) years in 12-month-instalments. ### Planning Information Planned Virtual event via Teams @ 10am on 1st July 25. If you are interested in attending please confirm via email adultsstrategiccommissioning@bedford.gov.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/010079-2026 | | Notice type | UK7 - Contract Details Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Feb 2026 | | Submission deadline | 1 Sep 2025 | | Future notice date | 1 Aug 2025 | | Award date | 12 Dec 2025 | | Contract period | 31 Mar 2026 - 31 Mar 2029 | | Recurrence | 2029-08-01 | ## Values | Field | Value | | --- | --- | | Tender value | £3,327,352 | | Lots value | £3,327,352 | | Awards value | £1,957,720 | | Contracts value | £1,957,720 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | BEDFORD BOROUGH COUNCIL | | Locality | BEDFORD | | Post town | Milton Keynes | | Postcode | MK42 9AP | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH24 Bedford | | Local authority | Bedford | | Electoral ward | Cauldwell | | Westminster constituency | Bedford | | Delivery location | TLH2 Bedfordshire and Hertfordshire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | DISABILITY DIRECT | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85300000 - Social work and related services ## Release History - 4 Feb 2026 at 15:11 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/010079-2026 - 12 Dec 2025 at 16:30 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/082650-2025 - 4 Aug 2025 at 18:16 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/045870-2025 - 4 Aug 2025 at 16:59 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/045835-2025 - 18 Jun 2025 at 15:54 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/033477-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/010079-2026 4th February 2026 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/082650-2025 12th December 2025 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/045870-2025 4th August 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/045835-2025 4th August 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/033477-2025 18th June 2025 - Preliminary market engagement notice on Find a Tender - https://www.in-tendhost.co.uk/bedford/aspx/Home Please see Bedford Borough Council eProcurement portal: Carers Support Services In-Tend Reference: BBC AD 03899 ## Notice URLs - https://www.bedford.gov.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-054f63. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-054f63.json.