---
title: "Generative AI for Back Office Processing"
ocid: "ocds-h6vhtk-055043"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055043"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055043.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055043.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH SOMERSET COUNCIL"
published: "2025-10-01"
---

# Generative AI for Back Office Processing

Buyer: NORTH SOMERSET COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-055043

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055043.json)

## Summary

North Somerset Council, operating as a public authority within sub-central government, has completed the tender process for a project titled "Generative AI for Back Office Processing" as of 1st October 2025. This procurement, located in Weston-super-Mare, North Somerset, pertains to the industry category of research and development services and related consultancy, with the main procurement category listed as services. The procurement was carried out through a direct award, finalized using the proprietary tools offered by Agilisys Ltd., a small and medium-sized enterprise based in London. By implementing AI-assisted assessment processes, North Somerset Council aims to reduce administrative workload, initially saving approximately two hours per assessment.

This tender presents significant growth opportunities for businesses specializing in AI development, particularly those with expertise in creating and managing innovative IT solutions for the public sector. Companies that can potentially enhance existing platforms or provide consultancy services in AI research and development may find this contract appealing. Given the focus on direct award with an emphasis on single supplier intellectual property rights, businesses that have strong, proprietary solutions have an advantageous position. The contract includes a provision for a 24-month extension, opening further opportunities for sustained engagement and development of new AI use cases.

## Notice

North Somerset Council actively piloted the co-development of an innovative solution using tools provided by Agilisys Ltd. The pilot led to the development of an AI-assisted EHCP assessment process. After thorough testing of the EHCP platform and practitioner-led innovation, the EHCP tool has developed into a complex, standalone tool within the platform, saving circa two hours per assessment. North Somerset Council intend on continuing to use and build upon it's steps towards using AI to reduce administrative activity by using the available tools to automate further templates.

### Procurement Information

Continued use of proprietary EHCP tool and development of additional new use-cases using the AI tools provided by Agilisys Ltd.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061149-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Jun 2025 |
| Contract period | 10 Oct 2025 - 20 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £458,000 |
| Contracts value | £458,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH SOMERSET COUNCIL |
| Locality | WESTON-SUPER-MARE, NORTH SOMERSET |
| Post town | Bristol |
| Postcode | BS23 1UJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK61 North Somerset |
| Local authority | North Somerset |
| Electoral ward | Weston-super-Mare Central |
| Westminster constituency | Weston-super-Mare |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGILISYS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 1 Oct 2025 at 08:53 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/061149-2025
- 1 Oct 2025 at 08:41 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/061140-2025
- 19 Jun 2025 at 15:08 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/033818-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/061149-2025
  1st October 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/061140-2025
  1st October 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/033818-2025
  19th June 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.agilisys.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055043. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055043.json.