---
title: "NENC020 - Continuing Healthcare Software Platform"
ocid: "ocds-h6vhtk-0550aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0550aa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0550aa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0550aa.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
published: "2025-07-18"
---

# NENC020 - Continuing Healthcare Software Platform

Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0550aa

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0550aa)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0550aa.json)

## Summary

The procurement process led by the NHS North East and North Cumbria Integrated Care Board focuses on securing a Continuing Healthcare Software Platform. This direct award contract, classified under the public authority sector, concerns the delivery of goods within the region of Sunderland, UK. It supports critical and statutory functions associated with All Age Continuing Care (AACC). The contract, awarded to CHS Healthcare Software Limited, runs from 2nd July 2025 to 30th June 2026. Key industry categories include compliance software, medical software, and computer support services. The procurement stage is marked as complete, with the initiative aligning with the legal framework as per UKPGA 2023/54.

This contract presents significant growth opportunities for businesses specialising in healthcare IT solutions, especially those capable of providing integrated platforms that are crucial for essential health services. Given the nature of the procurement – a direct award due to exclusive technical compatibility – it particularly suits small to medium enterprises (SMEs) with expertise in bespoke, large-scale medical software packages. For companies with advanced competencies in financial analysis and compliance software, this contract highlights the value of establishing partnerships with major public sector health boards like the NHS, offering a stable and critical market to engage with.

## Notice

NHS North East and North Cumbria ICB use an IT platform to support it All Age Continuing Care (AACC) business function which is a critical and statutory function it needs to deliver. A contract for licenses and support has been awarded to to run until 30th June 2026. The system currently in use is fully integrated into the AACC business function and no other organisation could support and provide licensing to access this system. NHS North East and North Cumbria are intending to undertake a full review of the current system as a whole and a review of what alternative options are available within the period of this current contract.

### Procurement Information

NHS North East and North Cumbria ICB use an IT platform to support it All Age Continuing Care (AACC) business function which is a critical and statutory function it needs to deliver. A contract for licenses and support has been awarded to run until 30th June 2026. The system currently in use is fully integrated into the AACC business function and no other organisation could support and provide licensing to access this system. As such NHS North East and North Cumbria ICB are intended to Direct Award this contract to continue to support this critical function. NHS North East and North Cumbria are intending to undertake a full review of the current system as a whole and a review of what alternative options are available within the period of this current contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041155-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Jun 2025 |
| Contract period | 1 Jul 2025 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £326,000 |
| Contracts value | £326,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR5 3XB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHS HEALTHCARE SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48170000 - Compliance software package
- 48180000 - Medical software package
- 48440000 - Financial analysis and accounting software package
- 48450000 - Time accounting or human resources software package
- 72600000 - Computer support and consultancy services

## Release History

- 18 Jul 2025 at 07:55 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/041155-2025
- 20 Jun 2025 at 09:44 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/033978-2025
- 20 Jun 2025 at 09:36 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/033969-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/041155-2025
  18th July 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/033978-2025
  20th June 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/033969-2025
  20th June 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://xylaservices.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0550aa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0550aa.json.