---
title: "Complex Care Devon"
ocid: "ocds-h6vhtk-0550ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0550ef"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0550ef.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0550ef.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS DEVON INTEGRATED CARE BOARD"
published: "2025-06-20"
---

# Complex Care Devon

Buyer: NHS DEVON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0550ef

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0550ef.json)

## Summary

NHS Devon Integrated Care Board has completed a public procurement process for the provision of complex care services within Devon, focusing on health and social work services. This tender, titled "Complex Care Devon" within the services category, aimed to support complex individuals in their homes. The procurement method employed was a direct award to existing providers without a prior competitive call, which began on 1 April 2025, with a potential extension of up to three months. The process is aligned with the legal basis CELEX 32014L0024, and was conducted under the award procedure without prior publication of a call for competition, due to its nature falling outside the application of the directive.

This tender presents opportunities for businesses within the health and social care sector to enhance service provisions and expand service delivery networks in Devon. The direct award approach suited organisations familiar with the scope and requirements of NHS commissioned services, particularly those from similar projects. Successful suppliers include a mix of small to large enterprises like Staff Management Limited and Ark Nursing and Care Agency, among others. Companies that can demonstrate an ability to provide quality care and adhere to NHS standards while managing activity-based payments are well-suited to engage in such opportunities for growth.

## Notice

NHS Devon sought to procure provision of complex care services for patients in Devon

### Lot Information

Lot 1

NHS Devon sought to recommission complex care services. These provide personal care to support complex individuals in Devon to stay living in their own homes. It is intending to award a contract of 9 months with an up to 3 months extension option, commencing 01/04/2025 to multiple existing providers. This short term contract has been awarded via a Direct Award to existing providers pending a full planned procurement. This contract is paid on an activity basis with no minimum or maximum values associated.

Options: Option to extend by 3 months.

### Procurement Information

NHS Devon sought to recommission complex care services. These provide personal care to support complex individuals in Devon to stay living in their own homes. It is intending to award a contract of 9 months with an up to 3 months extension option, commencing 01/04/2025 to multiple existing providers. This short term contract has been awarded via a Direct Award to existing providers pending a full planned procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034072-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DEVON INTEGRATED CARE BOARD |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 5AZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Priory |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 29 |
| Supplier names | ACACIUM GROUP LIMITED (THORNBURY COMMUNITY AND NURSING; ARK NURSING AND CARE AGENCY; BARCLAY SPECIALIST CARE; BEYOND LIMITS (PLYMOUTH; BLEEP 360 CARE; BREAKTHROUGH CASE MANAGEMENT; CATALYST CARE GROUP; DEVONCARE; ELEVENTH HOUR; ENVIVA CARE; ENVIVA COMPLEX CARE; GLASSMOON SERVICES; GREENSTAFF MEDICAL; HAVENCARE HOMES AND SUPPORT; HEALTH AND SOCIAL CARE SERVICES; HOME LIFE CARERS SERVICES; INSPIRE TOGETHER; KIND TAILORED CARE; LEAF COMPLEX CARE; NEWCROSS HEALTHCARE SOLUTIONS; NURSE PLUS AND CARER PLUS (UK; OCEAN HEALTHCARE AGENCY; ONE CALL 24; PRESTIGE NURSING; PURPLE BALM; RIVER EXE HEALTH CARE; STAFF MANAGEMENT LIMITED (TRADING AS ACTIVE CARE; WAYFORWARD SPECIALIST SUPPORT SERVICES; YORHEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 Jun 2025 at 13:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034072-2025

## Notice URLs

- https://onedevon.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0550ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0550ef.json.