---
title: "Extension of Intrepid System"
ocid: "ocds-h6vhtk-0551ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0551ac"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0551ac.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0551ac.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HEALTH EDUCATION AND IMPROVEMENT WALES (HEIW)"
published: "2025-06-30"
---

# Extension of Intrepid System

Buyer: HEALTH EDUCATION AND IMPROVEMENT WALES (HEIW)  
Current stage: Award  
OCID: ocds-h6vhtk-0551ac

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0551ac.json)

## Summary

Health Education and Improvement Wales (HEIW) has completed a procurement process regarding the extension of the Intrepid IT system, a project managed under the industry category of Software Support Services. This contract was awarded directly to Vitalhub UK Limited, highlighting the specialised nature of the procurement. The procurement stage was a direct award, completed to ensure continuity while resolving issues related to the transition to a new system. Situated in Cardiff, under Welsh devolved regulations, the contract holds the possibility of continuation from 1st July 2025 to 30th September 2025, with an option to extend until 31st December 2025, if required.

This procurement offers opportunities for businesses specialising in software support services, particularly those that provide bespoke system maintenance solutions. Given the direct award methodology, businesses aiming to participate in similar future tenders would benefit from developing niche expertise and establishing strategic partnerships with governmental entities like HEIW. Additionally, firms capable of addressing compatibility requirements and technical constraints akin to those presented by the Intrepid system would be well-suited to compete in this arena. The contract underlines the demand for suppliers that can assure seamless access to critical systems, which is pivotal for entities reliant on technology-driven solutions for operational efficacy.

## Notice

Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.

### Procurement Information

Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035947-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £205,366 |
| Contracts value | £205,366 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH EDUCATION AND IMPROVEMENT WALES (HEIW) |
| Additional buyers | NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VITALHUB |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 30 Jun 2025 at 07:48 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/035947-2025
- 23 Jun 2025 at 11:33 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/034363-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/035947-2025
  30th June 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/034363-2025
  23rd June 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0551ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0551ac.json.