---
title: "SLH - Services for customer feedback and tenant engagement"
ocid: "ocds-h6vhtk-05522f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05522f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05522f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05522f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ST LEGER HOMES OF DONCASTER LIMITED"
published: "2025-06-24"
---

# SLH - Services for customer feedback and tenant engagement

Buyer: ST LEGER HOMES OF DONCASTER LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05522f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05522f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05522f.json)

## Summary

The procurement process titled "SLH - Services for customer feedback and tenant engagement", orchestrated by St Leger Homes of Doncaster Limited, has reached its Award stage as of 24 June 2025. This contract, under the category of services with additional works elements, is focused on providing feedback and engagement services for tenants within Doncaster, UK. The procurement was executed through a direct method below the threshold, without competition, indicating a streamlined process. Key dates include the contract period from 7 June 2025 to 6 June 2028, valued grossly at £260,640. The awarded supplier, VOICESCAPE LIMITED, brings SME capabilities to this local authority endeavour.

This tender represents a significant opportunity for businesses specialising in services related to repair, maintenance, and tenant engagement to collaborate with a sub-central government entity. Companies with expertise in the housing sector or those capable of enhancing customer feedback mechanisms can leverage such contracts to expand their portfolio and build strong government relationships. The nature of direct procurement can be advantageous for small and medium-sized enterprises looking for less competitive entry points into public sector projects.

## Notice

To provide services for customer feedback and tenant engagement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034569-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Jun 2025 |
| Contract period | 7 Jun 2025 - 6 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £217,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ST LEGER HOMES OF DONCASTER LIMITED |
| Locality | DONCASTER |
| Post town | Doncaster |
| Postcode | DN1 3BU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE35 Doncaster |
| Local authority | Doncaster |
| Electoral ward | Town |
| Westminster constituency | Doncaster Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 24 Jun 2025 at 08:14 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/034569-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/034569-2025
  24th June 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.doncaster.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05522f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05522f.json.