--- title: "009060 - Active Inclusion Service Case Management and Homelessness Accommodation Allocation System" ocid: "ocds-h6vhtk-05534e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05534e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05534e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05534e.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NEWCASTLE CITY COUNCIL" published: "2025-06-30" --- # 009060 - Active Inclusion Service Case Management and Homelessness Accommodation Allocation System Buyer: NEWCASTLE CITY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-05534e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05534e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05534e.json) ## Summary Newcastle City Council is in the planning stage for procuring a Case Management and Homelessness Accommodation Allocation System. This procurement process, identified under the title "009060 - Active Inclusion Service Case Management and Homelessness Accommodation Allocation System," falls within the IT services industry category. The council, located in Newcastle Upon Tyne, UK, is seeking to enhance the functionality of its Active Inclusion Service, which addresses homelessness, temporary accommodation, debt advice, and refugee integration. The planned demonstrations are taking place between 30th June and 18th July 2025, allowing suppliers to showcase their solutions and influence the tender specifications expected in August 2025. This tender presents significant opportunities for IT service providers, particularly those experienced in case management, financial systems, and accommodation allocation processes. With the procurement aimed at integrating innovative solutions into Newcastle City Council's existing services, small and medium-sized enterprises (SMEs) specializing in IT consulting, software development, and Internet support stand to benefit. Participation could provide businesses with an opportunity to expand their portfolios, engage with public sector clients, and potentially secure contracts for a period starting 1st July 2027. The council's interest in exploring market offerings positions agile and innovative companies to make impactful contributions. ## Notice Newcastle City Council (NCC) is inviting demonstrations from providers ahead of the planned procurement of a Case Management and Homeless Accommodation Allocation System. This system will support the functions of all areas of the Active Inclusion Service (AIS): homelessness advice and support, temporary accommodation, debt advice, and refugee integration. In addition, the product must be able to manage referrals and placements to NCC's commissioned homelessness accommodation and application and allocation of a discretionary fund. We require a product that support the management of the Active Inclusion services. This includes: Specialist: Statutory HRA Assessment and upload to DLUHC system, H-CLIC Accommodation assessment, referral, placement selection and recording Debt case management and solutions Integration support for migrants, refugees and asylum seekers Allocation of discretionary funding Standard: Case Management Reporting Online and offline forms Configurable user access The current solutions are utilised by 500-600 staff, with 100-200 concurrent users, across the host and external partner organisations. In preparation for a future procurement exercise, via an open tender, suppliers are being given an opportunity to demonstrate their product, which will assist the Council with their specification and tender preparations. The same information will be gathered from all suppliers who participate in the event. There will be 5 Suppliers chosen to demonstrate their system to ensure the specification will be appropriate for the tender process in August 2025. There will be demonstration dates available from 30th June until 18th July 2025. These will be 90 minutes plus 15 minutes Q&A. **Demo Invitation - Limited Slots Available** We are inviting suppliers to participate in a 1 hour 30-minute demo session, which will include 15 minutes for Q&A. Please note: Only the first five suppliers to respond will be booked for a demo slot (first come, first served). The purpose of these demos is to gain insight into current market offerings and innovations. This will help us refine our specification and potentially include additional features based on what we learn. If you're interested in participating, please confirm your availability as soon as possible. The interest period will end on Wednesday 2nd July at 11.00. ### Planning Information Demo Invitation - Limited Slots Available - Via Teams: We are inviting suppliers to participate in a 1 hour 30-minute demo session, which will include 15 minutes for Q&A Date & Time Mon 30th Jun 14:00 - 15:45 Fri 4th July 13:00-14:45 Wed 9th July 10:00-11:45 Fri 11th July 10:00-11:45 Mon 14th July 14:00-15:45 Thurs 17th July 9:30-11:15 Fri 18th July 9:30-11:15 Please note: Only the first five suppliers to respond will be booked for a demo slot (first come, first served). The EOI will close when there is 5 suppliers responded. The purpose of these demos is to gain insight into current market offerings and innovations. This will help us refine our specification and potentially include additional features based on what we learn. If you're interested in participating, please confirm your availability as soon as possible. The interest will end on Wednesday 2nd July at 11.00 or when there are 5 suppliers. Please see specification and return your Demo slot ASAP. Please go to: https://www.open-uk.org Open Reference: OPEN20251058 https://www.open-uk.org/opportunities/overview/public/507a5375-21c6-4d8b-98ff-14532b5e4cb1 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/036260-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Jun 2025 | | Submission deadline | Not specified | | Future notice date | 1 Jul 2025 | | Award date | Not specified | | Contract period | 30 Jun 2027 - 30 Jun 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NEWCASTLE CITY COUNCIL | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 8QH | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 30 Jun 2025 at 17:43 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/036260-2025 - 25 Jun 2025 at 11:53 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/035054-2025 - 25 Jun 2025 at 11:21 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/035036-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/036260-2025 30th June 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/035054-2025 25th June 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/035036-2025 25th June 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.newcastle.gov.uk/ - https://www.open-uk.org - https://www.open-uk.org/opportunities/overview/public/507a5375-21c6-4d8b-98ff-14532b5e4cb1 - https://www.open-uk.org/opportunities/overview/public/507a5375-21c6-4d8b-98ff-14532b5e4cb1AddedLinktoOpentenderPlatform ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05534e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05534e.json.