--- title: "Choice Based Lettings (CBL), Housing Register and Homelessness System" ocid: "ocds-h6vhtk-055453" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055453" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055453.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055453.json" source: "Find A Tender Service" current_stage: "Award" buyer: "DURHAM COUNTY COUNCIL" published: "2026-06-18" --- # Choice Based Lettings (CBL), Housing Register and Homelessness System Buyer: DURHAM COUNTY COUNCIL Current stage: Award OCID: ocds-h6vhtk-055453 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055453) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055453.json) ## Summary Durham County Council has recently completed the procurement process for a Choice-Based Lettings (CBL), Housing Register, and Homelessness System. This comprehensive solution aims to manage Durham Key Options, a scheme advertising and allocating social rented homes across the county. The process reached the award stage on 18th June 2026, with Durham County Council selecting HOME CONNECTIONS LETTINGS LIMITED as the supplier through an open procedure valued at £480,000. The industry category for this procurement is industry's specific software package, and it supports approximately 40,000 homes under the management of various local partners. The contract is actively in place with a possibility of a 36-month extension based on performance and budget evaluation. The service is primarily for the region of Durham, UKC14, with a contract period beginning on 15th June 2026 and an anticipated system go-live date of 1st December 2026. This procurement presents a business growth opportunity, particularly for software providers specialising in housing management systems and IT firms that can deliver industry-specific solutions. Companies that provide services such as system architecture, implementation, and support or those looking to expand in the public sector IT procurement will find this tender particularly advantageous. Being part of a consortium catering to the needs of a significant public authority like Durham County Council can bolster reputation and create a broader client base in the government sector. Thus, businesses adept with managing large-scale IT projects and possessing the capability to assure continuity and innovation could leverage this opportunity for substantial growth. ## Notice The purpose of this project is to procure a comprehensive solution to support the operation and management of Durham Key Options, the Choice-Based Lettings (CBL) scheme used to advertise and allocate social rented homes across the county. The scheme enables properties from the local authority housing register and a range of partner landlords to be let transparently and efficiently. Collectively, partners within the scheme manage approximately 40,000 homes. ### Lot Information Lot 1 Renewal: The Contract period is for an initial 3-year period, with the option to extend for a further 3 years, subject to satisfactory performance, service continuity, and the Council's future requirements. The anticipated go-live date for the new system is 1st December 2026, following a period of mobilisation and implementation. ### Planning Information PME questionnaire can be accessed, free of charge, by registering on open-uk.org This document provides an overview of the requirements and a summary of soft market testing completed in 2021. Bidders are able to provide responses to 7 questions as part of this PME opportunity. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/057434-2026 | | Notice type | UK7 - Contract Details Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Jun 2026 | | Submission deadline | 22 Apr 2026 | | Future notice date | 18 Jul 2025 | | Award date | 17 May 2026 | | Contract period | 14 Jun 2026 - 30 Nov 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £600,000 | | Lots value | £600,000 | | Awards value | £400,000 | | Contracts value | £400,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | DURHAM COUNTY COUNCIL | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5WB | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | TLC14 Durham | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | HOME CONNECTIONS LETTINGS | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48100000 - Industry specific software package ## Release History - 18 Jun 2026 at 09:40 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/057434-2026 - 18 May 2026 at 16:49 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/045538-2026 - 17 Apr 2026 at 09:33 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035034-2026 - 9 Mar 2026 at 08:43 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020692-2026 - 26 Jun 2025 at 14:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/035468-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/057434-2026 18th June 2026 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/045538-2026 18th May 2026 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/035034-2026 17th April 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/020692-2026 9th March 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/035468-2025 26th June 2025 - Preliminary market engagement notice on Find a Tender - www.open-uk.org Full tender documents can be access free of charge by registering on the Open Portal at www.open-uk.org ## Notice URLs - http://www.durham.gov.uk/ - https://www.home-connections.co.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055453. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055453.json.