--- title: "Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire ICB" ocid: "ocds-h6vhtk-055704" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055704" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055704.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055704.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD" published: "2025-07-01" --- # Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire ICB Buyer: NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD Current stage: Planning OCID: ocds-h6vhtk-055704 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055704) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055704.json) ## Summary The NHS Coventry and Warwickshire Integrated Care Board (ICB) is planning a procurement process for Non-Emergency Patient Transport Services (NEPTS) within the Coventry and Warwickshire region. This procurement is at the planning stage, with a focus on ambulance services classified under CPV code 85143000. The market engagement event, a crucial opportunity to engage with potential providers, is scheduled for Tuesday, 15th July at 9:30 am. The services are aimed at key hospital sites such as University Hospital Coventry, Hospital of St Cross in Rugby, Warwick Hospital, and George Eliot Hospital in Nuneaton. The service is anticipated to be operational 24/7 throughout the year, and the estimated contract value is £85,820,870. More details about the requirements can be found on the Atamis portal, where interested parties are encouraged to register. This procurement presents significant business growth opportunities, particularly for providers experienced in the delivery of patient transport services. Businesses capable of operating a comprehensive non-emergency transport service that aligns closely with acute, mental health, and community healthcare settings are well-suited to compete. The potential for a long-term contract, initially set for five years with an option to extend for another five, offers stability and development prospects. Engaging in the early market engagement events can offer valuable insights and position businesses advantageously for the forthcoming tender opportunities under the new Health Care Services Provider Selection Regime and Procurement Act regulations. ## Notice ***THIS ADVERT IS FOR A MARKET ENGAGEMENT EVENT ONLY*** NHS Arden & Greater East Midlands CSU on behalf of NHS Coventry & Warwickshire ICB are seeking to carry out a market engagement event with those providers with suitable knowledge and experience to provide a Non-Emergency patient transport service for patients in the Coventry and Warwickshire area. The main hospital sites covered by this service are University Hospital Coventry, Hospital of St Cross (Rugby), Warwick Hospital and George Eliot Hospital (Nuneaton). There is also a requirement to carry out cross-place and out of area transport requests as appropriate. It is intended that this service will operate 24 hours a day, 7 days a week, 365 days a year with the successful provider working closely with acute, mental health and community healthcare settings to ensure capacity aligns with patient attendance patterns. It is anticipated that any contract let will be for an initial 5 years with an option to extend for a further 5 years. Further details regarding this requirement can be found in the service specification which is available to download from the Atamis portal. The ICB intends to hold a market engagement event on Tuesday 15th July at 9.30am. Providers are asked to register for the market engagement event via the following link: https://atamis-1928.my.site.com/s/Welcome. There will be an opportunity for providers to request 1:1 appointments via the questionnaire which will be available on the Atamis portal. In addition, providers will be able to access a draft of the service specification (and associated appendices), draft service KPIs and activity data. ### Lot Information Lot 1 ***THIS ADVERT IS FOR A MARKET ENGAGEMENT EVENT ONLY*** NHS Arden & Greater East Midlands CSU on behalf of NHS Coventry & Warwickshire ICB are seeking to carry out a market engagement event with those providers with suitable knowledge and experience to provide a Non-Emergency patient transport service for patients in the Coventry and Warwickshire area. The main hospital sites covered by this service are University Hospital Coventry, Hospital of St Cross (Rugby), Warwick Hospital and George Eliot Hospital (Nuneaton). There is also a requirement to carry out cross-place and out of area transport requests as appropriate. It is intended that this service will operate 24 hours a day, 7 days a week, 365 days a year with the successful provider working closely with acute, mental health and community healthcare settings to ensure capacity aligns with patient attendance patterns. It is anticipated that any contract let will be for an initial 5 years with an option to extend for a further 5 years. Further details regarding this requirement can be found in the service specification which is available to download from the Atamis portal. The ICB intends to hold a market engagement event on Tuesday 15th July at 9.30am. Providers are asked to register for the market engagement event via the following link: https://atamis-1928.my.site.com/s/Welcome. There will be an opportunity for providers to request 1:1 appointments via the questionnaire which will be available on the Atamis portal. In addition, providers will be able to access a draft of the service specification (and associated appendices), draft service KPIs and activity data. Additional information: Please note that this notice does not bind either AGEM CSU or Coventry and Warwickshire ICB to any act, including but not limited to carrying out a procurement for the services described in this notice or in any accompanying documentation which may be made available to the market at this time. In the event that a procurement process is pursued following this notice, providers should note that it will be carried out under the requirements of the Health Care Services (Provider Selection Regime) Regulations 2023. Furthermore, the requirements of the Procurement Act 2023, save for those requirements detailed in regulation 28 of the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025, do not apply. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/036530-2025 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Jul 2025 | | Submission deadline | Not specified | | Future notice date | 30 Jun 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £85,820,870 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD | | Locality | WARWICK | | Post town | Coventry | | Postcode | CV34 4DE | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG13 Warwickshire CC | | Local authority | Warwick | | Electoral ward | Warwick Saltisford | | Westminster constituency | Warwick and Leamington | | Delivery location | TLG3 West Midlands | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85143000 - Ambulance services ## Release History - 1 Jul 2025 at 15:26 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/036530-2025 ## Notice URLs - https://atamis-1928.my.site.com/s/Welcome - https://health-family.force.com/s/Welcome - https://www.happyhealthylives.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055704. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055704.json.