---
title: "ICT Software Maintenance and Support Service"
ocid: "ocds-h6vhtk-055729"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055729"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055729.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055729.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BOROUGH COUNCIL OF KING'S LYNN AND WEST NORFOLK"
published: "2025-07-02"
---

# ICT Software Maintenance and Support Service

Buyer: BOROUGH COUNCIL OF KING'S LYNN AND WEST NORFOLK  
Current stage: Award  
OCID: ocds-h6vhtk-055729

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055729)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055729.json)

## Summary

The contracting process was initiated by the Borough Council of King's Lynn and West Norfolk for the provision of ICT Software Maintenance and Support Services, with the industry category classified under software support services. The procurement, titled "ICT Software Maintenance and Support Service", was conducted under the procurement method of a limited award procedure, specifically utilizing the Crown Commercial Framework and E Market Place, without prior publication of a call for competition. This process was marked by an award stage, officially completed on 31 March 2025 when the contract was signed. The procurement was geographically situated in the UKH1 region, with the organisation's locality listed as King's Lynn. Despite the cancellation of some stages, the award remains active and was granted to 4Sight Communications Limited, an SME based in Sutton, UK.

This procurement represents a significant opportunity for businesses specialising in IT services, particularly those involved in software support and maintenance. As the process utilised a tailored procurement approach suitable for compliant call-off awards, firms adept at working within framework agreements may find this opportunity particularly lucrative. Small and medium enterprises with expertise in ICT services are well-suited to compete for similar projects, especially when they are adept at navigating the intricacies of public procurement processes. The awarded value of £26,829.65 indicates a substantial business opportunity in the local authority sector, reinforcing the potential for further growth and engagement in similar tenders.

## Notice

Provision of ICT Software Maintenance and Support Service for Borough Council of King's Lynn and West Norfolk

### Lot Information

Lot 1

Borough Council of King's Lynn and West Norfolk require ICT Software Maintenance and Support Service

### Procurement Information

Utilising the Crown Commercial Framework and E Market Place for a compliant call off award

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036601-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £26,829 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOROUGH COUNCIL OF KING'S LYNN AND WEST NORFOLK |
| Locality | KING'S LYNN |
| Post town | Not specified |
| Postcode | POSTC ODE |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLH1 East Anglia |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4SIGHT COMMUNICATIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 2 Jul 2025 at 07:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036601-2025

## Notice URLs

- https://www.west-norfolk.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055729. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055729.json.