---
title: "PICTS C1 - Service Desk and End User Support"
ocid: "ocds-h6vhtk-05576e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05576e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05576e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05576e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "SELLAFIELD LIMITED"
published: "2025-07-04"
---

# PICTS C1 - Service Desk and End User Support

Buyer: SELLAFIELD LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-05576e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05576e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05576e.json)

## Summary

Sellafield Limited, a public authority operating under sub-central government classification in the United Kingdom, is currently in the planning stages of a procurement process for the "PICTS C1 - Service Desk and End User Support" contract. This tender pertains to information technology services and spans regions UKD61 and UKD11. The procurement method involves a framework agreement, with the contract set to commence on 3rd September 2027 and conclude on 1st September 2035, highlighting its long-term nature. The estimated contract value stands at GBP 52,000,000 excluding VAT, emphasising its significance, and the future notice date is scheduled for 3rd April 2026.

This tender offers substantial opportunities for businesses specialised in ICT services, particularly those capable of providing comprehensive service desk and end-user support. The framework agreement suggests continual work and partnership potential, which could lead to sustained growth and strengthened expertise in the public sector domain. Companies with robust operational capacity in the specified UK regions could find this tender highly beneficial for expanding their foothold and leveraging government contracts to enhance their service offerings and market reach.

## Notice

Provision of ICT Service Desk and End Support Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037375-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | 3 Apr 2026 |
| Award date | Not specified |
| Contract period | 2 Sep 2027 - 1 Sep 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £52,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SELLAFIELD LIMITED |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA3 6GR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Birchwood |
| Westminster constituency | Warrington North |
| Delivery location | TLD11 West Cumbria, TLD61 Warrington |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 4 Jul 2025 at 10:55 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/037375-2025
- 2 Jul 2025 at 11:02 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/036731-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/037375-2025
  4th July 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/036731-2025
  2nd July 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.gov.uk/government/organisations/sellafield-ltd
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05576e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05576e.json.