---
title: "IT Service"
ocid: "ocds-h6vhtk-05585d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05585d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05585d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05585d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF PLYMOUTH"
published: "2025-07-03"
---

# IT Service

Buyer: UNIVERSITY OF PLYMOUTH  
Current stage: Award  
OCID: ocds-h6vhtk-05585d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05585d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05585d.json)

## Summary

The procurement process was conducted by the University of Plymouth, based in Drakes Circus, Plymouth, United Kingdom (UKK41). This tender, titled "IT Service", falls under the industry category of services, specifically focusing on the renewal of the existing Customer Relationship Management (CRM) system. The procurement, completed on 3rd July 2025, was conducted through a direct method described as "Below threshold - without competition". The contract was awarded to GECKO LABS LTD, and the services are to be delivered across multiple UK regions including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. The contract covers a period starting from 28th June 2025 and ending on 28th June 2028, with a total contract value of £58,436.40 GBP.

This tender presents substantial opportunities for businesses specialising in IT services, particularly those offering repair, maintenance, and associated services related to personal computers, office equipment, telecommunications, and audio-visual equipment. Small and medium enterprises (SMEs) situated within the delivery regions in the UK may find it beneficial to engage with similar contracts in the future to enhance their business growth and strengthen partnerships with public authorities such as the University of Plymouth. The direct method of procurement in this tender indicates potential opportunities for SMEs with niche expertise, offering them a valuable pathway to establish robust working relationships within the public sector.

## Notice

Renewal of the existing CRM system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037138-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Jun 2025 |
| Contract period | 27 Jun 2025 - 28 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £58,436 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF PLYMOUTH |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL4 8AA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Drake |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GECKO LABS LTD(MATT LANHAM |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

## Release History

- 3 Jul 2025 at 13:20 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/037138-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/037138-2025
  3rd July 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.plymouth.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05585d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05585d.json.