---
title: "IT Service Management Software for Karbon Homes"
ocid: "ocds-h6vhtk-0558a5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0558a5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0558a5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0558a5.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "KARBON HOMES"
published: "2025-07-11"
---

# IT Service Management Software for Karbon Homes

Buyer: KARBON HOMES  
Current stage: Planning  
OCID: ocds-h6vhtk-0558a5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0558a5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0558a5.json)

## Summary

Karbon Homes, a public undertaking based in Newcastle, United Kingdom, is currently in the planning stage of a procurement process for an IT Service Management (ITSM) software package. This opportunity falls under various industry categories, including system management and IT software packages, and aims to support Karbon Homes' IT service delivery. The procurement process began with a preliminary market engagement notice published on 3 July 2025, and an engagement milestone is scheduled for completion by 29 July 2025. The project is valued at £180,000 and is set to commence on 1 October 2025, with the contract potentially extending to 30 September 2031.

This tender represents a significant opportunity for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) focused on IT solutions, particularly those specialising in system and content management, as well as contact management software. Given the value of the contract and the nature of the industry's competitive landscape, businesses with robust capabilities in innovative software solutions tailored to meet the dynamic needs of client organisations are well-suited to compete for this contract. Participating in this tender offers the chance to establish a long-term partnership with Karbon Homes and expand market presence in the UK’s public sector.

## Notice

Karbon Homes require an ITSM tool to support the management and delivery of IT services to meet the current and future needs of the organisation.

### Planning Information

To express an interest in this opportunity please download and complete the Karbon PME form by following the link below and searching using the project reference, CA16143.
https://suppliers.multiquote.com/Page/Login.aspx
Forms should be submitted by the deadline via the Multiquote messaging function.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039437-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | 1 Aug 2025 |
| Award date | Not specified |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KARBON HOMES |
| Locality | NEWCASTLE |
| Post town | Newcastle upon Tyne |
| Postcode | NE12 8EG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Longbenton & Benton |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48333000 - Contact management software package
- 48517000 - IT software package
- 48780000 - System, storage and content management software package

## Release History

- 11 Jul 2025 at 17:47 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/039437-2025
- 3 Jul 2025 at 16:06 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/037253-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/039437-2025
  11th July 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/037253-2025
  3rd July 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://suppliers.multiquote.com/Page/Login.aspx
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0558a5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0558a5.json.