---
title: "PICTS Contract 1: Service Desk and End User Support"
ocid: "ocds-h6vhtk-0558f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0558f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0558f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0558f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SELLAFIELD LIMITED"
published: "2025-07-11"
---

# PICTS Contract 1: Service Desk and End User Support

Buyer: SELLAFIELD LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0558f2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0558f2.json)

## Summary

The contract opportunity titled "PICTS Contract 1: Service Desk and End User Support" has been awarded by Sellafield Limited, a public law body based in Warrington, United Kingdom. The procurement focuses on information technology services, particularly the provision of ICT Service Desk and End User Support Services. The procurement was conducted using a limited method under the CCS Tech Services 3 framework agreement, and was awarded without prior publication. The contract, valued at £13,000,000, was signed on 4th July 2025 and spans from 3rd September 2025 to 2nd September 2027, serving the UK region.

This tender presents significant growth opportunities for businesses specialising in IT services, particularly those experienced in service desk operations and end user support. Large enterprises like Atos IT Services UK Limited, which has already been awarded the contract, are ideal candidates due to the scale and complexity of the services required. The opportunity is also relevant for businesses capable of operating within the provisions of established framework agreements, allowing them to partake in crucial public sector IT infrastructure development, thus enhancing their portfolio and expanding their reach within the public sector industry.

## Notice

Provision of I.C.T Service Desk and End User Support Services

### Lot Information

Lot 1

Provision of I.C.T Service Desk and End User Support Services

### Procurement Information

This procurement was conducted under the CCS Tech Services 3 framework agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039103-2025 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Jul 2025 |
| Contract period | 2 Sep 2025 - 2 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £13,048,720 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SELLAFIELD LIMITED |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA3 6GR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Birchwood |
| Westminster constituency | Warrington North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 11 Jul 2025 at 07:35 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/039103-2025
- 4 Jul 2025 at 10:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037363-2025

## Notice URLs

- https://atos.net
- https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice
- https://www.gov.uk/government/organisations/sellafield-ltd

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0558f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0558f2.json.