--- title: "North Cumbria Waiting Well Service" ocid: "ocds-h6vhtk-055932" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055932" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055932.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055932.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD" published: "2025-07-04" --- # North Cumbria Waiting Well Service Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD Current stage: Award OCID: ocds-h6vhtk-055932 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055932) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055932.json) ## Summary The NHS North East and North Cumbria Integrated Care Board has awarded a contract for the North Cumbria Waiting Well Service under the urgent circumstances provision of the Provider Selection Regime (PSR) following the Health Care Services Regulations 2023. The procurement process is classified under community health services and targets patients preparing for surgery in North Cumbria. This tender, initiated without a prior call for competition, reflects a proof of concept programme, with the contract signed on 1 April 2025 and confirmed on 27 June 2025. It is active as of the award date, aiming to enhance patient readiness and surgical outcomes with a personalised care approach. The North Cumbria Waiting Well Service presents business growth opportunities for healthcare providers specialising in community health services, particularly those that can offer personalised care and support to patients. Together We, a community interest company in West Cumbria, has been awarded this contract, demonstrating that small and medium-sized enterprises can excel in similar limited procurement methods. Companies with experience in delivering comprehensive health and wellness support programmes would be well-suited for such opportunities, enabling them to expand their service offerings and contribute to significant health improvement initiatives. ## Notice This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme. This programme was started as a proof of concept. ### Lot Information Lot 1 This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. Together We will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity. The provider will provides a tiered service offer will consist of; Complex / high level * Up to 12x 1:1 appointment * 12 weeks access to fitness sessions * 12 weeks access to wellbeing sessions * Continue check in for referral opportunities Targeted / medium level * Up to 6x 1:1 appointment * 6-10 weeks access to fitness sessions * 6-10 weeks access to wellbeing sessions * Continue check in for referral opportunities Universal / low level * Up to 3x 1:1 appointment * Sign posting and copies of service support guides * Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months. Resulting in the opportunity of this contract length being for 12 months. ### Procurement Information This programme is a proof of concept. An implied contract has been in place since 01 April 2025 with an urgent award to provide services signed off 27 June 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/037461-2025 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jul 2025 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 31 Mar 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £34,197 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD | | Locality | SUNDERLAND | | Post town | Sunderland | | Postcode | SR5 3XB | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC44 Sunderland | | Local authority | Sunderland | | Electoral ward | Castle | | Westminster constituency | Washington and Gateshead South | | Delivery location | TLD1 Cumbria | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | TOGETHER WE (A COMMUNITY INTEREST COMPANY IN WEST CUMBRIA | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85323000 - Community health services ## Release History - 4 Jul 2025 at 13:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037461-2025 ## Notice URLs - https://northeastnorthcumbria.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055932. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055932.json.