--- title: "North Cumbria Waiting Well Service - Carlisle Mencap" ocid: "ocds-h6vhtk-055942" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055942" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055942.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055942.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD" published: "2025-07-04" --- # North Cumbria Waiting Well Service - Carlisle Mencap Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD Current stage: Award OCID: ocds-h6vhtk-055942 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055942) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055942.json) ## Summary The NHS North East and North Cumbria Integrated Care Board has awarded the contract for the North Cumbria Waiting Well Service to Carlisle Mencap. This tender, falling under the Community Health Services category, aims to support patients in North Cumbria registered with General Practices that form part of the waiting well programme. The procurement process was carried out under urgent circumstances without prior publication of a call for competition, as outlined by the Provider Selection Regime Regulations 2023. The decision to award was made on the 27th of June 2025, with contracts signed simultaneously. Though the tender status is complete, an implied contract has been operational since the 1st of April 2025. This contract is poised to run initially for six months, with an option to extend up to twelve months. This tender presents potential growth opportunities, particularly for businesses specialising in community health services. It offers a chance for service providers to intervene at different levels of patient care ranging from complex to universal. Businesses with a strong background in patient health management, wellness services, and personal care will find this an opportune moment to showcase their capabilities in delivering tailored health interventions. Additionally, firms with adeptness in managing urgent care provisions and familiar with NHS processes may find themselves suitably positioned to compete in similar contract awards under the Provider Selection Regime. The service will benefit both patients preparing for surgery and the participating business, ensuring optimised recovery and surgical outcomes. ## Notice This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme. This programme was started as a proof of concept. ### Lot Information Lot 1 This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. Carlisle Mencap will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity. The provider will provides a tiered service offer will consist of; Complex / high level * Up to 12x 1:1 appointment * 12 weeks access to fitness sessions * 12 weeks access to wellbeing sessions * Continue check in for referral opportunities Targeted / medium level * Up to 6x 1:1 appointment * 6-10 weeks access to fitness sessions * 6-10 weeks access to wellbeing sessions * Continue check in for referral opportunities Universal / low level * Up to 3x 1:1 appointment * Sign posting and copies of service support guides * Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months. Resulting in the opportunity of this contract length being for 12 months. ### Procurement Information Proof of concept services. An implied contract has been in place since 01 April but contracts were signed off 27 June 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/037479-2025 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jul 2025 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 31 Mar 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £42,180 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD | | Locality | SUNDERLAND | | Post town | Sunderland | | Postcode | SR5 3XB | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC44 Sunderland | | Local authority | Sunderland | | Electoral ward | Castle | | Westminster constituency | Washington and Gateshead South | | Delivery location | TLD1 Cumbria | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CARLISLE MENCAP | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85323000 - Community health services ## Release History - 4 Jul 2025 at 13:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037479-2025 ## Notice URLs - https://northeastnorthcumbria.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055942. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055942.json.