---
title: "North Cumbria Waiting Well Service - iCan"
ocid: "ocds-h6vhtk-05594c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05594c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05594c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05594c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
published: "2025-07-04"
---

# North Cumbria Waiting Well Service - iCan

Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05594c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05594c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05594c.json)

## Summary

The NHS North East and North Cumbria Integrated Care Board has awarded a contract titled "North Cumbria Waiting Well Service - iCan" under the Provider Selection Regime (PSR), specifically within the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement, classified as community health services, focuses on supporting patients in North Cumbria as they await surgery. With an implied contract initially in effect from 1 April 2025, official contracts were signed on 27 June 2025. The project falls under the main procurement category of services and followed a limited procurement method due to urgent circumstances. This was executed without prior publication of a call for competition, with the contract signed with iCan Wellbring Group, amounting to £58,116. The entire process reflects an award stage within the procurement cycle.

This tender creates significant growth opportunities for businesses involved in providing community health services, specifically those adept at delivering supportive care to patients awaiting medical procedures. Innovative healthcare providers, particularly small to medium-sized enterprises (SMEs) like the iCan Wellbring Group, are well-suited to compete in areas requiring personalised patient care. Businesses focusing on mental, physical, social, and emotional well-being can find lucrative opportunities through such contracts. The contract duration is initially six months with the possibility of a six-month extension, offering a stable potential revenue stream for suitable service providers.

## Notice

This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme. This programme was started as a proof of concept.

### Lot Information

Lot 1

This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. iCan Wellbring group will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity. The provider will provides a tiered service offer will consist of; Complex / high level * Up to 12x 1:1 appointment * 12 weeks access to fitness sessions * 12 weeks access to wellbeing sessions * Continue check in for referral opportunities Targeted / medium level * Up to 6x 1:1 appointment * 6-10 weeks access to fitness sessions * 6-10 weeks access to wellbeing sessions * Continue check in for referral opportunities Universal / low level * Up to 3x 1:1 appointment * Sign posting and copies of service support guides * Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months. Resulting in the opportunity of this contract length being for 12 months.

### Procurement Information

Proof of concept services. An implied contract has been in place since 01 April but contracts were signed off 27 June 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037490-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £58,116 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR5 3XB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | TLD1 Cumbria |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICAN WELLBRING GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 4 Jul 2025 at 14:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037490-2025

## Notice URLs

- https://northeastnorthcumbria.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05594c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05594c.json.