--- title: "Technology Services Partner Framework (TSPF)" ocid: "ocds-h6vhtk-055971" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055971" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055971.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055971.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "SOUTHERN WATER SERVICES LIMITED" published: "2026-01-16" --- # Technology Services Partner Framework (TSPF) Buyer: SOUTHERN WATER SERVICES LIMITED Current stage: Tender OCID: ocds-h6vhtk-055971 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055971) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055971.json) ## Summary Southern Water Services Limited, a private utility company based in Worthing, UK, has issued a tender titled "Technology Services Partner Framework (TSPF)" with an active status as of 16th January 2026. This procurement is focused on the IT services industry, particularly consulting, software development, and support, and is set within the UKJ27 region. The procurement process is at the tender update stage, with key deadlines including an enquiry period ending on 30th January 2026, a tender period closing on 26th February 2026, and an award period concluding by 11th June 2026. The process is conducted through an open method detailed as a competitive flexible procedure, requiring bidders to qualify through a PQQ and bid on all Lots. Southern Water aims to establish a framework agreement to select service partners with deep capabilities to deliver a range of digital services, supporting projects and ongoing operations, with contracts potentially extending up to eight years following an initial four-year term. This tender presents significant business growth opportunities for companies specialized in various IT services, including integration, software development, automation, and cyber security, among others. Firms with strong technical skills, alignment to industry standards such as ISO 27001, and the ability to innovate and support digital transformation initiatives would be well-positioned to compete. The framework offers considerable value, with a gross amount of £336,000,000, spread across seven different Lots covering areas such as Customer & Corporate digital solutions, wholesale operations, data analytics & AI, and more. This creates diverse opportunities for companies looking to provide end-to-end IT solutions and engage in large-scale transformation projects across the Southern Water infrastructure and digital landscape. ## Notice The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level. To facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act '23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive). Some of the key objectives of the framework include: * Establish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources * Support quick access to the right resources, in order to support Digital project objectives and deliver ongoing "run" activities * Modernise contracts * Increasing the use of outcome-based delivery and managed services * Deliver the optimum selection of Technology Services Partners * Support the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model * Provide routes to market for Change Portfolio requirements A key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. Suppliers must bid on all Lots. ### Lot Information Customer & Corporate SWS seek strategic partners to deliver end-to-end digital services across Customer & Corporate functions, supporting major transformation programmes and resilient run services. Requires broad capability across SAP, ServiceNow, web channels and integrations, with capacity to drive innovation, automation and large-scale delivery for 4.7+ million customers. Estimated Lot Value PS2m to PS5m per annum Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW. Wholesale SWS seek strategic partners to deliver end-to-end digital and OT-aligned services across Wholesale operations, supporting major transformation in asset, network and field service management. Requires broad capability across Maximo, ArcGIS, PI, ThingWorx and operational systems to modernise legacy estates, enable smart networks, strengthen operational control, and deliver resilient run services that support mission-critical water and wastewater operations. Estimated Lot Value PS4m to PS8m per annum Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW. Data Analytics & AI SWS seek strategic partners to drive enterprise-wide data, analytics and AI transformation, delivering at scale across platforms such as Databricks, Azure, Power BI, Qlik and SAP BI. Requires broad capability to modernise legacy estates, engineer robust pipelines, uplift governance, embed advanced analytics and AI/ML, and enable a unified, secure, self-service data environment powering decision-making across the whole organisation. Estimated Lot Value PS2m to PS4m per annum Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW. Integration & Automation SWS seek strategic partners to modernise and operate Southern Water's enterprise-scale integration and automation landscape, spanning WebMethods, SAP PI/PO, API management, geospatial integration (FME) and emerging RPA technologies. This lot requires broad capability to deliver cloud-based integration platforms, microservices, secure APIs, automation at scale, and end-to-end integration services, reducing technical debt, improving interoperability, accelerating time-to-market and enabling a robust, secure, automated digital ecosystem across the organisation. Estimated Lot Value PS2m to PS4m per annum Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW. Digitial Workspace & Collaboration SWS seek strategic partners to deliver and modernise Southern Water's end-to-end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise-grade collaboration services. This lot demands broad, multi-discipline capability to drive large-scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams. Estimated Lot Value PS1m to PS3m per annum Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW. Networks, Compute & Cloud Hosting SWS seek strategic partners to deliver and modernise Southern Water's end-to-end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise-scale capability to transform and operate VMware-based SDDCs, Azure workloads, Cisco-centric networks, firewalls, storage, backup platforms and OT-adjacent infrastructure--driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large-scale modernisation across IT and OT estates. Estimated Lot Value PS3m to PS7m per annum Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW. InfoSec & Cyber Security Services SWS seek strategic partners to strengthen and operate Southern Water's end-to-end cyber capability across IT and OT. This includes large-scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure-by-design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8. Estimated Lot Value PS2m to PS4m per annum Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW. ### Planning Information The engagement will consist of virtual market engagement session(s). Dates to be confirmed at a later date. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/003872-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Jan 2026 | | Submission deadline | 26 Feb 2026 | | Future notice date | 21 Oct 2025 | | Award date | Not specified | | Contract period | 2 Jul 2026 - 2 Jul 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £280,000,000 | | Lots value | £280,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTHERN WATER SERVICES LIMITED | | Locality | WORTHING | | Post town | Brighton | | Postcode | BN13 3NX | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ27 West Sussex (South West) | | Local authority | Worthing | | Electoral ward | Northbrook | | Westminster constituency | Worthing West | | Delivery location | TLJ27 West Sussex (South West) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 16 Jan 2026 at 12:49 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003872-2026 - 16 Jan 2026 at 12:28 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003858-2026 - 3 Oct 2025 at 08:14 - PlanningUpdate - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/061973-2025 - 26 Sep 2025 at 16:59 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/060325-2025 - 4 Jul 2025 at 15:30 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/037561-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/003872-2026 16th January 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/003858-2026 16th January 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/061973-2025 3rd October 2025 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/060325-2025 26th September 2025 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/037561-2025 4th July 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.southernwater.co.uk - https://southernwater.bravosolution.co.uk - https://vimeo.com/1123856342 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055971. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055971.json.