---
title: "008762 - Enterprise Resource Planning (ERP) Software, implementation & Change Support Services"
ocid: "ocds-h6vhtk-05598d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05598d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05598d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05598d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2026-04-02"
---

# 008762 - Enterprise Resource Planning (ERP) Software, implementation & Change Support Services

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05598d

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## Summary

Newcastle City Council, a regional authority in the United Kingdom, initiated a procurement process for an Enterprise Resource Planning (ERP) Software, implementation, and Change Support Services. The procurement is categorised under software implementation services with a CPV code of 72263000. The contract, valued at £8,845,615.60, was officially awarded on 31st March 2026, marking the completion of the procurement stage. Deloitte LLP was selected as the supplier through a restricted procedure under the Crown Commercial Services RM6285 for Back Office Software. The tender sought a Software as a Service (SAAS) solution with options to extend the contract for up to three 36-month periods, covering multiple aspects including data migration and organisational change management. This opportunity was part of a further competition via Lot 1 of this framework and required electronic submissions, concluding on 6th August 2025.

This tender represents significant potential for businesses specialising in software implementation and system integration, particularly those with capabilities in delivering comprehensive ERP solutions. Companies offering ERP products with robust change management and training services would find this opportunity ideal for expansion and growth in the public sector. The selective procurement method and predetermined lot under the CCS framework ensure that participating businesses meet specific criteria, positioning themselves as key contributors to transformative public sector projects. As the awarded contract allows for significant extension options, businesses with the ability to sustain long-term partnerships and ongoing support services will find further business growth opportunities with councils and public institutions.

## Notice

Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS) 2, Lot 1. Enterprise Resource Planning (ERP) system with full implementation services and Business Change Management services delivered under a single, unified contract.

### Lot Information

Lot 1

Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS) 2, Lot 1. The procurement sought an SAAS Enterprise Resource Planning (ERP) system with full implementation services and Business Change Management services, delivered under a single, unified contract. Applications for both traditional ERP solutions and composable ERP architectures were welcomed. Where a composable ERP approach was proposed, a single consolidated tender response was required

Options: 3 x 36 month options to extend

Renewal: 3 x 36 month options to extend following the initial contract term of 120 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030967-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2026 |
| Submission deadline | 6 Aug 2025 |
| Future notice date | Not specified |
| Award date | 30 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £8,845,615 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC2 Northumberland, and Tyne and Wear |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72263000 - Software implementation services

## Release History

- 2 Apr 2026 at 13:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030967-2026
- 7 Jul 2025 at 06:31 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037611-2025

## Notice URLs

- http://www.newcastle.gov.uk
- http://www.open-uk.org
- https://www.open-uk.org/calloff/overview/afe2e950-d499-4223-a4c7-10e80f7c323e

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05598d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05598d.json.