---
title: "Provision of Rail Specific Financial and operational back office software"
ocid: "ocds-h6vhtk-055b87"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055b87"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055b87.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055b87.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "C2C RAILWAY LIMITED"
published: "2025-07-08"
---

# Provision of Rail Specific Financial and operational back office software

Buyer: C2C RAILWAY LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-055b87

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055b87.json)

## Summary

The procurement process led by C2C Railway Limited, located in London, focuses on the provision of rail-specific financial and operational back-office software. This contract falls under the services industry category and covers regions UKH3 and UKI in the United Kingdom. The procurement stage is now complete, following a direct award to the supplier TRACSIS Rail Technology & Services. Key dates include the contract award on 8th July 2025, with the contract period starting on 20th July 2025 and potentially extending to 31st July 2027. The procurement, guided by legal basis UKPGA 2023/54, utilised a direct method, citing the specialised integration capabilities of the supplier as the rationale due to the absence of competition.

This tender presents substantial opportunities for businesses involved in the rail sector, particularly those capable of providing highly integrated technological solutions. Companies with unique expertise in railway support services, like TRACSIS, can leverage similar opportunities to showcase their distinctive service offerings. The direct award nature of this procurement suggests that enterprises with innovative and essential solutions tailored to the specific needs of the rail industry could experience significant growth by securing such contracts. SMEs within this specialised field would also be well-suited to compete if they possess a similar competitive edge and integration capabilities.

## Notice

Provision of Financial and Operational back office software which inclusive of the following services Retail and Operations Office Retail and Operations Accounts Retail and Operations Cash Rec Retail and Operations Hosting Office Retail and Operations Hosting Accounts Retail and Operations Log Retail and Operations Bugle Retail and Operations Bugle TOCRM Retail and Operations Hosting PWAN Retail and Operations Hosting Log Retail and Operations Hosting Bugle Retail and Operations Hosting DSFTS

### Procurement Information

Intention to directly award a contract for 1 year with an option to extend for a further 1 year for the provision of Provision of Rail Specific Financial and operational back office software Tracsis Rail Technology and Services is the only supplier within the rail industry that is able to supply these essential operational service due to its unique integration with current industry systems. Use of an alternative system would involve a significant redesign of current systems, processes and any change poses a risk to reliability. There is therefore an absence of competition for technical reasons and no reasonable alternatives to the supply provided by Tracsis Rail Technology and Services Limited

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038413-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Jul 2025 |
| Contract period | 19 Jul 2025 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £700,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | C2C RAILWAY LIMITED |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRACSIS RAIL TECHNOLOGY & SERVICES |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63711000 - Support services for railway transport

## Release History

- 8 Jul 2025 at 20:33 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/038413-2025
- 8 Jul 2025 at 17:08 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/038399-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/038413-2025
  8th July 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/038399-2025
  8th July 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.tracsis.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055b87. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055b87.json.