---
title: "CRM Update and Levy Portal Development"
ocid: "ocds-h6vhtk-055d49"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055d49"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055d49.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055d49.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SEA FISH INDUSTRY AUTHORITY"
published: "2025-07-11"
---

# CRM Update and Levy Portal Development

Buyer: SEA FISH INDUSTRY AUTHORITY  
Current stage: Tender  
OCID: ocds-h6vhtk-055d49

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055d49)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055d49.json)

## Summary

The Sea Fish Industry Authority, a central government public authority, has initiated an open procurement process for the project titled "CRM Update and Levy Portal Development". Located in Edinburgh, UK, this tender focuses on updating their Microsoft Dynamics 365 CRM system and developing a new levy submission portal, aimed at enhancing automation and integration. The procurement falls under the category of services, specifically Customer Relation Management software development. Key dates include the tender closing date on 11th August 2025, with the contract expected to commence on 13th August 2025 and potentially extendable until 12th August 2030. The project is valued at approximately £150,000 to £180,000. Enquiries should be submitted by 31st July 2025.

This tender presents a notable opportunity for businesses specialising in CRM development and software integration, especially those with experience in Microsoft Dynamics 365. Given that SMEs are considered suitable, it encourages participation from smaller entities capable of delivering high-quality solutions with a focus on cost efficiency, project timeliness, and future-proofing technologies. Companies with a strong portfolio in managing and executing CRM projects, as well as those adept in providing innovative solutions that enhance existing systems, are particularly well-suited to compete for this contract.

## Notice

Seafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (which has not been in use for aprox 4 years) and would like to review the current CRM processes and build in more automation which will link with the portal.

### Lot Information

Lot 1

Renewal: Element of licensing so could be ongoing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039116-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jul 2025 |
| Submission deadline | 11 Aug 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 12 Aug 2025 - 12 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | £150,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SEA FISH INDUSTRY AUTHORITY |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH7 4HS |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith Walk |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 11 Jul 2025 at 08:08 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039116-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/039116-2025
  11th July 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-2929
  Tender document attached or available on the Seafish website. Responses to queries will be posted on our website.

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.seafish.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055d49. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055d49.json.