---
title: "Provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk"
ocid: "ocds-h6vhtk-055d61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055d61"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055d61.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055d61.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2025-10-27"
---

# Provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-h6vhtk-055d61

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## Summary

NHS England has awarded contracts for the provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Services in Norfolk and Suffolk. The procurement process, conducted under the Provider Selection Regime, was an open procedure. This process resulted in the awarding of two separate lots: Lot 1 for Norfolk prisons, including HMP Bure, HMP Wayland, and HMP Norwich, and Lot 2 for Liaison and Diversion services in Norfolk and Suffolk. The services under these contracts are scheduled to commence on 1st April 2026, with a duration of four years and an optional extension for an additional two years. The total contract value, including potential extensions, amounts to £122,689,677. The award was announced on 27th October 2025, with HCRG Care Services Limited awarded Lot 1 and Norfolk and Suffolk NHS Foundation Trust awarded Lot 2. Both contracts fall under the health services category, classified by CPV code 85100000.

This procurement presents significant business opportunities, particularly for large enterprises, such as those capable of delivering comprehensive healthcare services within custodial settings and community-based diversion services. The emphasis on quality, value, service integration, and social value suggests that suppliers with robust healthcare delivery models, innovative service approaches, and strong collaborative frameworks are well-positioned to thrive. Furthermore, businesses with experience in reducing health inequalities and enhancing service access will find these contracts aligned with their strengths, offering a platform to expand into regional healthcare service provision.

## Notice

This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk. 

This is a Provider Selection Regime (PSR) intention to award notice confirming the Contracting Authorities intention to award the following Lots: 

Lot 1: Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich
Lot 2: Liaison and Diversion (L&D) Services in Norfolk and Suffolk.

### Lot Information

Lot 1: Norfolk Prisons

This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich. 

The Service will commence on 01/04/2025 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years

The total contract value including extensions is PS104,457,921 

Key criteria were as follows

Service Delivery - Section weighting total 8%
Key Criteria: Section 1: Quality & Innovation - Section weighting total 19%
Key Criteria: Section 2: Value - Section weighting total 20%
Key Criteria: Section 3: Integration, Collaboration & Service Sustainability- Section weighting total 25%
Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 13%
Key Criteria: Section 5: Social Value - Section weighting total 10%
Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.

Lot 2: Norfolk and Suffolk Liaison & Diversion

This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision of Liaison & Diversion in Norfolk and Suffolk.

The Service will commence on 01/04/2026 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years

The total contract value including extensions is PS18,231,756

Key Criteria Questions were as follows

Key Criteria: Section 1: Quality & Innovation -Section weighting total 37%
Key Criteria: Section 2: Value - Section weighting total 20%
Key Criteria: Section 3: Integration, Collaboration & Service Sustainability - Section weighting total 13%
Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 15%
Key Criteria: Section 5: Social Value - Section weighting total 10%
Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068665-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2025 |
| Submission deadline | 21 Aug 2025 |
| Future notice date | Not specified |
| Award date | 27 Oct 2025 |
| Contract period | 31 Mar 2026 - 31 Mar 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £123,343,840 |
| Lots value | £123,093,840 |
| Awards value | Not specified |
| Contracts value | £122,689,677 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLH14 Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | HCRG CARE SERVICES; NORFOLK AND SUFFOLK NHS FOUNDATION TRUST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85312500 - Rehabilitation services

## Release History

- 27 Oct 2025 at 15:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/068665-2025
- 27 Oct 2025 at 15:27 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/068650-2025
- 15 Jul 2025 at 10:25 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039872-2025
- 11 Jul 2025 at 09:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039154-2025

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk
- https://www.england.nhs.uk/
- https://www.england.nhs.uk//

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055d61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055d61.json.