---
title: "Work Monitoring and Audit Software System - S510872"
ocid: "ocds-h6vhtk-055ea8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055ea8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055ea8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055ea8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2025-07-14"
---

# Work Monitoring and Audit Software System - S510872

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-055ea8

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-055ea8.json)

## Summary

Norfolk County Council has completed the procurement process for a "Work Monitoring and Audit Software System" under the title S510872. The contract, awarded on 30th June 2025 to Monday.com UK 2020 Limited, focuses on implementing a software solution to enhance Payroll and Pensions management through efficient monitoring, audit systems, and automated customer communications. Located in Norwich, the buying organisation falls under the public authority sub-central government category. The tender, classified under software package and information systems, was completed using a procurement process termed as "Below threshold - unknown", with the awarding stage concluded on 14th July 2025. The contract is valued at £76,400 and spans from 1st July 2025 to 30th June 2029.

This contract offers significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in software development for public sector applications. Firms with expertise in developing automated auditing systems and those interested in tailoring solutions for government departments could see strategic benefits by participating in similar projects. The partnership with Monday.com UK suggests an openness to innovative platforms that improve service delivery to enhance efficiency and customer service, potentially leading to broader adoption across various departments. Such tender opportunities are well-suited for businesses aiming to expand their footprint in the public sector marketplace.

## Notice

A software system, "Monday.Com Service", that is a dedicated platform specifically designed to help teams manage and deliver efficient service. It's focus will be for Payroll and Pensions, providing a work monitoring and audit system, an automated email triage system and a focus on customer service communications. It's a versatile solution that can be used by various departments once delivered, with interest already from partnering teams.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039656-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £72,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MONDAY.COM UK 2020 |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Jul 2025 at 13:25 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/039656-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/039656-2025
  14th July 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055ea8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055ea8.json.