---
title: "Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services"
ocid: "ocds-h6vhtk-055ea9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055ea9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-055ea9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-055ea9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTHERN WATER SERVICES LIMITED"
published: "2026-02-20"
---

# Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services

Buyer: SOUTHERN WATER SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-055ea9

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## Summary

Southern Water Services Limited has recently awarded a contract to Aqualogic (WC) Limited under a framework agreement aimed at providing household and non-household water efficiency audits, retrofitting services, and customer engagement services. This procurement process utilised a Competitive Flexible Procedure with negotiation, allowing Southern Water to ensure a selective recruitment process of qualified suppliers. The contract, valued at £3,292,856, kicks off on 6th March 2026 and runs until 5th March 2030 with renewal options aligned with regulatory targets such as Ofwat's requirements. The procurement cycle progressed from planning to tender and has now reached the award stage, with the standstill period concluding on 3rd March 2026. Southern Water, located in Worthing, UK, operates within the private utility sector and is keen on achieving water demand reduction targets through innovative and efficient solutions.

This tender creates significant opportunities for businesses specialising in water efficiency, consulting services, and retrofitting technologies. Companies with capabilities in plumbing consultancy, sewage services, and water distribution innovations will find potential growth in securing parts of this framework agreement, given its focus on energy-efficiency consultancy and consulting services for water supply. The use of a two-stage procurement method, including conditions of participation (PQQ), invites competitive applications amongst selective candidates, ensuring only top performers engage in this tender. Additionally, the framework allows for proactive engagement with customers and infrastructure work, thereby presenting ongoing business opportunities for businesses aiming to strengthen partnerships and optimise their service offerings in alignment with evolving regulatory landscapes such as PR24/PR29 impacts.

## Notice

Southern Water is preparing to procure a single-supplier framework agreement to deliver household and non-household water efficiency audits, including the supply and installation of water-saving devices and delivery of tailored customer engagement services. The supplier will be expected to proactively identify efficiency opportunities and contribute to achieving Ofwat and regulatory water demand reduction targets. The procurement will use a Competitive Flexible Procedure with negotiation in accordance with the Procurement Act 2023, and will follow a two-stage process, starting with a conditions of participation stage (PQQ).

### Lot Information

Lot 1

Options: Ensuring SW are utilising digital solutions and innovations to maximise water saving potential.

Renewal: Optional Extension(s): +1 year (or up to +2 years), subject to performance review and evolving Regulatory landscape (e.g., Ofwat targets or PR24/PR29 impacts). This reflects: The long-term behavioural change and infrastructure work required The need for partnership and continuity to optimise proactive outreach and device installation The alignment with multi-year performance commitments (e.g., AMP8/AMP9 planning cycles)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015538-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2026 |
| Submission deadline | 10 Oct 2025 |
| Future notice date | 29 Sep 2025 |
| Award date | 20 Feb 2026 |
| Contract period | 6 Mar 2026 - 5 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,292,856 |
| Lots value | £3,292,856 |
| Awards value | £3,292,856 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHERN WATER SERVICES LIMITED |
| Additional buyers | GB-PPON-PBJQ-2231-ZRPG |
| Locality | WORTHING |
| Post town | Brighton |
| Postcode | BN13 3NX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Worthing |
| Electoral ward | Northbrook |
| Westminster constituency | Worthing West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AQUALOGIC (WC |

## CPV Codes

### Divisions

- 65 - Public utilities
- 71 - Architectural, construction, engineering and inspection services
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 65100000 - Water distribution and related services
- 71314300 - Energy-efficiency consultancy services
- 71321300 - Plumbing consultancy services
- 90400000 - Sewage services
- 90713100 - Consulting services for water-supply and waste-water other than for construction

## Release History

- 20 Feb 2026 at 10:22 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/015538-2026
- 29 Sep 2025 at 12:56 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/060514-2025
- 14 Jul 2025 at 13:27 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/039657-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/015538-2026
  20th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/060514-2025
  29th September 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/039657-2025
  14th July 2025 - Planned procurement notice on Find a Tender

## Notice URLs

- http://www.southernwater.co.uk
- https://aqualogic-wc.com
- https://southernwater.bravosolution.co.uk
- https://southernwater.bravosolution.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-055ea9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-055ea9.json.