---
title: "Head of Customer Operations x2"
ocid: "ocds-h6vhtk-056001"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056001"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056001.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056001.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2025-07-16"
---

# Head of Customer Operations x2

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-056001

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056001)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-056001.json)

## Summary

The procurement process initiated by Sheffield City Council, a public authority under sub-central government, has reached the award stage with the contract finalisation for the recruitment of two Heads of Customer Operations. The award was granted on 16 June 2025 and the contract is active from this date until 16 December 2025, with a total gross value of £25,920. This procurement, classified under the industry category of services, particularly recruitment services, was conducted using a direct method below the threshold, indicating no competition involved. The location of the buyer is Sheffield, with Sheffield City Council overseeing the process.

This tender provides significant growth opportunities for businesses specialising in recruitment services as it highlights the need to supply high-level professionals to public sector roles. Given the direct award method and non-competitive nature, large, established firms similar to the awarded supplier, Tile Hill, tend to be well-positioned for such contracts, as they have the capacity to quickly fulfil specific recruitment needs without competition. Businesses aspiring to engage in government contracts will find this sector beneficial, provided they can deliver competitive and efficient services similar to those demonstrated in this high-calibre recruitment opportunity.

## Notice

Recruitment for two Head of Customer Operations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040379-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Jun 2025 |
| Contract period | 16 Jun 2025 - 16 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £25,920 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TILE HILL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 16 Jul 2025 at 08:30 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/040379-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/040379-2025
  16th July 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://sheffield.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056001. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056001.json.