---
title: "Information Technology Service Management (ITSM) additional licences"
ocid: "ocds-h6vhtk-05604f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05604f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05604f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05604f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HERTFORDSHIRE COUNTY COUNCIL"
published: "2025-07-16"
---

# Information Technology Service Management (ITSM) additional licences

Buyer: HERTFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05604f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05604f.json)

## Summary

Hertfordshire County Council has concluded a procurement process for the provision of additional licences for its Information Technology Service Management (ITSM) system. This procurement falls under the public authority, sub-central government category, and took place in Hertford, UK region UKH23. The contract, identified as HCC2517023, was awarded on 14 June 2025 to SOFTCAT PLC, through a direct procurement method, below threshold without competition, valued at £58,879.68. The contract is set to be active from 15 June 2025 until 14 June 2028 with the procurement aimed at enhancing the IT capabilities of the county council by adding 25 new licences.

This opportunity caters specifically to businesses involved in providing miscellaneous software packages and computer systems, making it particularly attractive to IT service providers specialising in such offerings. The direct procurement method suggests a strong preference for reliable suppliers who can facilitate seamless expansion with minimal competitive bidding, providing businesses with a strategic chance to showcase their expertise and secure future collaborations within local government sectors.

## Notice

HCC are expanding the current Information Technology Service Management system by an extra 25 licenses.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040523-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Jun 2025 |
| Contract period | 14 Jun 2025 - 14 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £58,879 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL |
| Locality | HERTFORD |
| Post town | Stevenage |
| Postcode | SG13 8DQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 16 Jul 2025 at 12:44 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/040523-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/040523-2025
  16th July 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://Softcat.com
- http://www.hertfordshire.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05604f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05604f.json.