---
title: "The Provision of the Management, Maintenance and Support of a Mobile Retail Ticket Issuing System"
ocid: "ocds-h6vhtk-056151"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056151"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056151.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056151.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "GOVIA THAMESLINK RAILWAY LTD"
published: "2025-07-17"
---

# The Provision of the Management, Maintenance and Support of a Mobile Retail Ticket Issuing System

Buyer: GOVIA THAMESLINK RAILWAY LTD  
Current stage: Planning  
OCID: ocds-h6vhtk-056151

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## Summary

GOVIA Thameslink Railway Ltd is in the planning stage of a new procurement process for the "Provision of the Management, Maintenance and Support of a Mobile Retail Ticket Issuing System". Located in London, UK, the procurement targets the services sector, specifically focusing on ticket-issuing machines and maintenance. As a private utility entity, GOVIA Thameslink is looking to engage with the market, with the milestone for engagement scheduled by 4th August 2025. The future notice for further steps in the procurement process is set for 17th July 2026. The contract period is planned to start on 1st April 2028, with potential for extension up to 31st March 2033. The gross value of the procurement is worth £209,237,406 GBP.

This tender presents substantial opportunities for firms specialising in ticketing technology, maintenance, and support services. Companies that can provide innovative solutions for ticket-issuing systems could position themselves well in this competitive process. Those experienced in the railway network sector and capable of operating within the special regime of utilities will be particularly suited. With the potential for a long-term contract extending up to 2033, this offers a substantial growth opportunity for the right supplier to become a key partner with GOVIA Thameslink Railway Ltd in enhancing their retail ticketing systems across the UK Railway Network.

## Notice

The scope of the procurement is to detail Govia Thameslink Railway's (GTRs) current arrangement for the management, maintenance and support of a Mobile Retail Ticket Issuing System (MRTIS) on the GTR estate for the purposes of our staff being able to retail tickets for travel on our services and those within the UK Railway Network. It will also outline GTRs future aspirations for the services. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Ticket-issuing-machines./66UP88YUT5 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/66UP88YUT5

### Planning Information

As Detailed in the Market Engagement Document

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040968-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | 17 Jul 2026 |
| Award date | Not specified |
| Contract period | 31 Mar 2028 - 31 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £209,237,406 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVIA THAMESLINK RAILWAY LTD |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3R 8AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bridge |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 42 - Industrial machinery
- 50 - Repair and maintenance services

### Codes

- 30144200 - Ticket-issuing machines
- 42991230 - Ticket printers
- 50316000 - Maintenance and repair of ticket-issuing machinery

## Release History

- 17 Jul 2025 at 13:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/040968-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/040968-2025
  17th July 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/respond/66UP88YUT5
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Ticket-issuing-machines./66UP88YUT5
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056151. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056151.json.