---
title: "PremierCX 2425 Contract (con_27853)"
ocid: "ocds-h6vhtk-0561c0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561c0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0561c0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0561c0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2025-07-17"
---

# PremierCX 2425 Contract (con_27853)

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-h6vhtk-0561c0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561c0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0561c0.json)

## Summary

The Department for Education, a central government public authority based in London, has completed the procurement process for the provision of Interactive Voice Response (IVR) Professional Services, which includes voice recordings, scripting, consultancy, and AI tools. This process, titled "PremierCX 2425 Contract (con_27853)," was conducted through a limited procurement method designed for below-threshold, limited competition. Key stages included an award date of 17 July 2025, and the contract commenced on 16 June 2025, with an end date of 15 June 2026. The procurement pertains to the services industry, with a primary focus on IT services such as consulting, software development, and support, as classified under CPV code "72000000".

This contract offers substantial opportunities for business entities involved in IT services to enhance their portfolio, especially for those specialising in interactive voice response solutions. Premier Business Audio Ltd, a small to medium enterprise (SME) based in Laverstoke, Whitchurch, has been awarded the contract, illustrating the suitability for SMEs engaged in similar sectors to compete successfully in such procurements. The focus on leveraging AI and voice technologies can drive growth and innovation for businesses capable of delivering specialised consultancy and software development services under a government contract.

## Notice

Interactive Voice Response (IVR) Professional Services, including voice recordings, scripting, consultancy and AI tools.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041139-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Jun 2025 |
| Contract period | 15 Jun 2025 - 15 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £18,450 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PREMIER BUSINESS AUDIO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Jul 2025 at 22:46 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/041139-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/041139-2025
  17th July 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0561c0.json.