---
title: "Salesforce CRM and Housing Management solution Licences"
ocid: "ocds-h6vhtk-0561db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561db"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0561db.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0561db.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CARDIFF COMMUNITY HOUSING ASSOCIATION (CCHA)"
published: "2025-07-31"
---

# Salesforce CRM and Housing Management solution Licences

Buyer: CARDIFF COMMUNITY HOUSING ASSOCIATION (CCHA)  
Current stage: Award  
OCID: ocds-h6vhtk-0561db

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561db)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0561db.json)

## Summary

The recent procurement process conducted by Cardiff Community Housing Association (CCHA) involves the direct award of a contract to Salesforce UK Limited for the provision of CRM and Housing Management solution licences. The procurement falls under the industry category of software package and information systems, with the principal location being Cardiff, UK. The complete procurement process adhered to the legal basis of the Procurement Act 2023, allowing for a direct award method due to technical considerations ensuring compatibility with existing systems. The award was finalised on 31st July 2025, following an 8-day standstill period, with the contract period set to commence on 13th August 2025 and to conclude on 31st March 2030, with an option to extend for an additional five years. The procurement process aligns with Welsh devolved regulations, and the financial value of the contract was stipulated as £573,935 gross.

This tender offers significant business growth opportunities primarily for large-scale enterprises capable of delivering comprehensive software solutions such as CRM systems. Companies specialising in software development and integration that can provide tailored solutions ensuring seamless integration with existing infrastructure will find this contract particularly advantageous. Although awarded directly to Salesforce, the outlined tender process underscores the potential for other businesses to explore opportunities in providing supplementary service packages or complementary systems that augment the principal CRM and housing management solutions within the public housing sector. The contract allows flexibility for acquiring additional licences based on future requirements, which could provide further opportunities for service providers aligning with CCHA's strategic needs.

## Notice

Contract award to Salesforce following the 8 working day standstill period.

### Procurement Information

This award is to support the implementation of Salesforce licenses for CRM and Housing Management solution which will be tailored for the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044836-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Jul 2025 |
| Contract period | 12 Aug 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £478,279 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF COMMUNITY HOUSING ASSOCIATION (CCHA) |
| Additional buyers | CARDIFF COMMUNITY HOUSING ASSOCIATION (CCHA) LIMITED |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF24 5LQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Splott |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SALESFORCE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 31 Jul 2025 at 14:22 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/044836-2025
- 18 Jul 2025 at 08:45 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/041178-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044836-2025
  31st July 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/041178-2025
  18th July 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.salesforce.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561db. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0561db.json.