---
title: "The Provision of CRM Software on behalf of Chorley Leisure & South Ribble Leisure"
ocid: "ocds-h6vhtk-0561e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561e9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0561e9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0561e9.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "SOUTH RIBBLE BOROUGH COUNCIL"
published: "2025-07-18"
---

# The Provision of CRM Software on behalf of Chorley Leisure & South Ribble Leisure

Buyer: SOUTH RIBBLE BOROUGH COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-0561e9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561e9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0561e9.json)

## Summary

South Ribble Borough Council, alongside Chorley Borough Council, is engaging in a preliminary market consultation for the provision of a Customer Relationship Management (CRM) system on behalf of Chorley Leisure and South Ribble Leisure. This procurement process, currently in the planning stage, is an opportunity for businesses to contribute to developing the service specification and commercial model. Located in the North West of England, this initiative is part of the services industry category, with a focus on software package systems and support services. Interested parties must submit their expressions of interest by 18th August 2025 via The Chest procurement portal, in line with the scheduled milestones and procurement guidelines.

This tender represents a notable opportunity for businesses specialising in software systems and support services, particularly those with expertise in CRM solutions. Small and Medium-sized Enterprises (SMEs) as well as Voluntary, Community, and Social Enterprises (VCSEs) are especially encouraged to participate, given the procurement's suitability for these types of organisations. Engaging in this process could facilitate business growth by allowing firms to not only influence the shaping of the service requirements but also potentially secure a contract extending beyond 2029, with options for renewal. This engagement will aid suppliers in gaining insight into market expectations and establishing a foothold in the public sector software solutions market.

## Notice

Chorley Leisure and South Ribble Leisure are currently developing their Service Specification, contracting process and commercial model for The Provision of a CRM System. This Market Engagement Questionnaire (MEQ) seeks the views and opinions of those organisations that may be interested in delivering the Service. Organisations should ensure that they have read the supporting information (Draft Service Specification) provided prior to responding. Suppliers should confirm their expression of interest and return a completed Pre-Market Engagement Questionnaire. This document is issued solely for the purpose of engaging with the market to gather information and insights. It does not constitute a call for competition, nor does it commit Chorley Leisure or South Ribble Leisure to any future procurement activity.

### Planning Information

Chorley Leisure and South Ribble Leisure are currently developing their Service Specification, contracting process and commercial model for The Provision of a CRM System.
Responses to be submitted via The Chest procurement portal: https://www.the-chest.org.uk/ Reference DN783154
This Market Engagement Questionnaire (MEQ) seeks the views and opinions of those organisations that may be interested in delivering the Service. Organisations should ensure that they have read the supporting information (Draft Service Specification) provided prior to responding. Suppliers should confirm their expression of interest and return a completed Pre-Market Engagement Questionnaire.
This document is issued solely for the purpose of engaging with the market to gather information and insights. It does not constitute a call for competition, nor does it commit Chorley Leisure or South Ribble Leisure to any future procurement activity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041200-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | 18 Aug 2025 |
| Award date | Not specified |
| Contract period | 12 Jan 2026 - 13 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH RIBBLE BOROUGH COUNCIL |
| Additional buyers | CHORLEY BOROUGH COUNCIL |
| Locality | LEYLAND |
| Post town | Preston |
| Postcode | PR25 1DH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD47 Chorley and West Lancashire |
| Local authority | Chorley |
| Electoral ward | Chorley North West |
| Westminster constituency | Chorley |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72261000 - Software support services

## Release History

- 18 Jul 2025 at 09:12 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/041200-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/041200-2025
  18th July 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.chorley.gov.uk
- http://www.southribble.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0561e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0561e9.json.